ITSV-1 - Software Upgrade

This article describes how to upgrade the software of the Turbine series of intercom devices to version 4.2.3.14 via the web interface of the station.

It is also possible to upgrade the software using the VS-IMT tool, see the article IMT - Software Upgrade. The VS-IMT tool allows mass upgrade of stations.

Note that there is a separate Upgrade procedure for INCA IP stations.

Upgrade Turbine from version 4.2.x.x to newer version

Upgrade using the Web Interface of the station

Prerequisites

1. A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
2. Download the software package sti-4.2.3.14.zip, and unzip the package and store the files in a different folder on your PC.
3. Check if your local firewall is not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process)

Upgrade procedure

1. Start the TFTP server program and click Browse, and select the folder where the version 4.2.3.14 software files are located

TFTP Server - Browse to the folder where the software files are located

2. Log on to the Turbine Station web interface. Default login credentials are admin and alphaadmin. Select Station Administration > Manual Upgrade

3. Enter the IP address of the TFTP server (I.e. the IP address of your PC)

4. Enter the image file: sti-4.2.3.14, and click Save settings

Load sti-4.2.3.14 via the station web interface

The station will now contact the TFTP server and download the files. The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.

Upgrade TCIS or TKIS-2 (Turbine Compact) from version 3.0.x.x

Upgrade using the Web Interface of the station

Prerequisites

1. A TFTP Server must be available. A TFTP server can be downloaded from here: http://tftpd32.jounin.net/tftpd32_download.html.
2. Download the software package tsi-3.0.3.5.zip, and unzip the package and store the files in a folder on your PC.
3. Download the software package sti-prod-4.2.3.14.zip, and unzip the package and store the files in a different folder on your PC.
4. Check if your local firewall is not blocking incoming ping/ICMP (Turbine station is pinging TFTP Server during update process)

Upgrade procedure

The upgrade is a two-step process:

• First install version 3.0.3.5, then
• Install version 4.2.3.14

1. Start the TFTP server program and click Browse, and select the folder where the version 3.0.3.5 software files are located

TFTP Server - Browse to the folder where the software files are located

2. Log on to the Turbine Station web interface. Default login credentials are admin and alphaadmin. Select Station Administration > Manual Upgrade

3. Enter the IP address of the TFTP server (I.e. the IP address of your PC)

4. Enter the image file: tsi-3.0.3.5, and click Save settings

Load tsi-3.0.3.5 via the station web interface

The station will now contact the TFTP server and download the files. The upgrade procedure takes about 3 minutes. The process can be monitored by clicking the Log viewer tab in the TFTP server program.

When the station is up and running again, the next step is to install version 4.2.3.14:

5. In the TFTP server program, Browse to the folder where the version 4.2.3.14 software files are located

6. In the Turbine web interface enter the image file: tsi2sti-4.2.3.14.ipk, and Save settings

Installing tsi2sti-4.2.3.14.ipk via the station web interface

The station will again contact the TFTP server and download and install the required files.

Upgrade from version 3.1, 4.0, 4.1

For upgrade from version 3.1, 4.0, 4.1 see article: Upgrade Turbine stations from 3.1, 4.0 or 4.1

Troubleshooting

In the case the upgrade is not successful it may be due to a windows setting.

• For Windows XP: http://www.sysprobs.com/enable-ping-in-xp

• For Windows7: http://www.sysprobs.com/enable-ping-reply-windows-7

• For Windows10: http://www.sysprobs.com/enable-ping-reply-and-ftp-traffic-in-windows-10-and-server