View source for Zenitel Client Call Functions

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== Making a Call ==
There are several ways of making a call:
* Dial number in keypad + click green Call key.
* Dial number using PC numeric keyboard + Enter.
* Double-click an item in the Contacts, History or Favorites.
* Double-click the USB button - double-clicking the USB button will establish the last active call.
* Click the green Call key - A call can be made directly without entering a number by just clicking the Call key if it has been set as a DAK in Settings > Account > Direct Call Settings.

== Answering a Call in Private Mode ==
[[File:ZenitelClientLiteRinging.png|none|thumb|730px]]

To answer a call in private mode:
* Click the green key
To reject incoming call in private mode:
* Click the red key

== Actions during the Call ==
During an active call there are several actions that can be performed. These are:
* Mute the call
* Put the call on hold
* Transfer the call
The user can also send a DTMF key by clicking one of the special function keys that are defined in Settings > Function key.

=== Mute / Hold / End-Call ===
Click the Mute, Hold, or End-Call keys to perform the desired functions.
[[File:ZenitelClientCallActions.png|none|thumb|760px]]

When call is muted, Mute icon will be shaded and appropriate call status will be set.
[[File:ZenitelClientMute.png|none|thumb|1000px]]

When call is set on hold, Hold icon will be shaded and appropriate call status will be set.
[[File:ZenitelClientOnHold.png|none|thumb|1000px]]

=== Transfer a Call ===
To transfer a call:
# Click the Transfer-Call key (forward-arrows symbol)
# Enter the number to transfer to
# Click the Transfer-Call key again
The active call will be transferred and immediately terminated in Zenitel Client.
[[File:ZenitelClientTransfer.png|none|thumb|700px]]

To cancel transfer call, press the Transfer-Call icon while there is number entered in the Transfer To field.

=== Call Queue ===
When Zenitel Client receives an incoming call while there is an active call in progress, a notification will be displayed about a call being placed in the queue.
[[File:ZenitelClientQueue.png|none|thumb|750px]]

As soon as the active call is terminated, the first call in the queue will be answered.

Up to 4 incoming calls can be placed in the queue.

== Numeric keyboard ==
All basic functions can be performed via the numeric keyboard on the PC.
[[File:VsClientPCKeyboard.png|none|thumb|594x594px]]

[[Category:Zenitel Client]]