Auto-attendant: Difference between revisions
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[[Image:Auto-attendant.png|thumb|400px|Auto-attendant feature]] | [[Image:Auto-attendant.png|thumb|400px|Auto-attendant feature]] | ||
Play a welcome message on incoming telephone calls | |||
Press a digit to re-route the call | |||
Auto-transfer if no digits pressed | |||
Easy to activate: | |||
To record welcome message: Dial 8180 + 9550 + M. Start recording. | |||
Example: ”Welcome to Zenitel, press 1 for Marketing department, press 2 for Sales department, press 3 for switchboard, or wait for an answer” | |||
An Auto-attendant message has to be recorded in advance, or as a part of the demo: Lift the handset of the IP desktop station and dial 8180 + 9550. (If there is an existing message, it will be played, and you can press "0" to delete it, or C if you choose to keep it). Press M to start recording. Press 8 to save. | |||
*Dial 9550 on a station. The auto-attendant message will be played. Now you can: | |||
** Press 1 to get connected to the CRMV (101) | |||
** Press 2 to get connected to the Softclient (105) | |||
** Or wait for 10 seconds and get connected to the CRMV. | |||
[[Category: AlphaCom features]] | [[Category: AlphaCom features]] | ||
Revision as of 13:48, 8 September 2010
Play a welcome message on incoming telephone calls
Press a digit to re-route the call
Auto-transfer if no digits pressed
Easy to activate:
To record welcome message: Dial 8180 + 9550 + M. Start recording.
Example: ”Welcome to Zenitel, press 1 for Marketing department, press 2 for Sales department, press 3 for switchboard, or wait for an answer”
An Auto-attendant message has to be recorded in advance, or as a part of the demo: Lift the handset of the IP desktop station and dial 8180 + 9550. (If there is an existing message, it will be played, and you can press "0" to delete it, or C if you choose to keep it). Press M to start recording. Press 8 to save.
- Dial 9550 on a station. The auto-attendant message will be played. Now you can:
- Press 1 to get connected to the CRMV (101)
- Press 2 to get connected to the Softclient (105)
- Or wait for 10 seconds and get connected to the CRMV.