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Difference between revisions of "1-3d. IP Stations – SIP Station X-Lite (solution)"

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(Configure the AlphaCom XE)
(Troubleshooting)
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* If the X-Lite does not register, check the following:
 
* If the X-Lite does not register, check the following:
 
** In AlphaWeb, System Configuration -> Filters, verify that ports for '''SIP''' and '''VoIP Audio''' are enabled  
 
** In AlphaWeb, System Configuration -> Filters, verify that ports for '''SIP''' and '''VoIP Audio''' are enabled  
** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for SIP Stations
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** In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for '''SIP Stations'''<br><br><br><br>
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Revision as of 17:55, 22 March 2011

System configuration



Install and configure the SoftClient

  • Download the file SoftClientSetup.msi from e.g. AlphaWiki or from Partnernet, and install it on the PC
  • Change the IP address of the PC to 10.1.10.2, and subnet mask 255.255.0.0
  • Start the SoftClient, and select File -> Preferences, and set these parameters:
SoftClient: File -> Preferences window


  • Save Settings
  • Select Configure Audio Device to adjust speaker and microphone levels

Configure the AlphaCom XE

  • In AlphaPro go to Users & Stations, and select physical number 41; 141 Station 41
  • Use the section on the right and change the configuration as follows:
AlphaPro: Users & Stations window


  • Send the changes to the AlphaCom XE

SendChg.PNG

Troubleshooting

  • If the X-Lite does not register, check the following:
    • In AlphaWeb, System Configuration -> Filters, verify that ports for SIP and VoIP Audio are enabled
    • In AlphaWeb, System Configuration -> Licenses, verify that there are licenses installed for SIP Stations




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