Difference between revisions of "1-4f. Main Features – Call Request (practice)"
From Zenitel Wiki
(→Exercise) |
(→Exercise) |
||
Line 2: | Line 2: | ||
<br style="clear:both;" /> | <br style="clear:both;" /> | ||
=== Exercise === | === Exercise === | ||
+ | '''CRM - Control Room Master''' | ||
+ | * The Main Guard should be configured as Station Type = CRM (Control Room Master) station. | ||
+ | |||
'''Call Request''' | '''Call Request''' | ||
* The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard | * The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard | ||
Line 10: | Line 13: | ||
− | ''' | + | '''Call Escalation''' |
− | * | + | * If the Call Request has not been answered within 20 seconds, the call should automatically be forwarded to the Reception |
− | |||
<br><br><br><br> | <br><br><br><br> |
Revision as of 13:43, 31 March 2017
Exercise
CRM - Control Room Master
- The Main Guard should be configured as Station Type = CRM (Control Room Master) station.
Call Request
- The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard
Call Request - Hotline
- 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Main Guard. The Call Request should be removed if the handset is replaced before answered
Call Escalation
- If the Call Request has not been answered within 20 seconds, the call should automatically be forwarded to the Reception