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Difference between revisions of "1-4f. Main Features – Call Request (solution)"

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'''CRM'''
 
'''CRM'''
 
* ''The Main Guard should answer the first call in queue by pressing the leftmost DAK key below the display:''
 
* ''The Main Guard should answer the first call in queue by pressing the leftmost DAK key below the display:''
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[[File:1-4f solution5.PNG|thumb|left|500px|Program the first Navigation Key to dial 7638 - Answer Call Request]]
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* ''By activating the DAK key D1 at the Main Guard, new call requests should be forwarded to the Reception:''
 
* ''By activating the DAK key D1 at the Main Guard, new call requests should be forwarded to the Reception:''
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[[File:1-4f solution6.PNG|thumb|left|500px|Program the first DAK key to dial 7870 + Reception]]
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Revision as of 00:33, 6 April 2011

System configuration


Exercise

Call Request

  • The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard:
Program DAK 1 of the two substations to dial 623 + 400



Call Request - Hotline

  • 2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Main Guard. The Call Request should be removed if the handset is replaced before answered:
Enable the "Hotline Call" function for Mr. Galilei


Program off-hook to generate a Call Request and on-hook to cancel the Call Request


In Exchange & System -> System, change the Hotline Call timer to 20 (2.0 sec)



CRM

  • The Main Guard should answer the first call in queue by pressing the leftmost DAK key below the display:
Program the first Navigation Key to dial 7638 - Answer Call Request


  • By activating the DAK key D1 at the Main Guard, new call requests should be forwarded to the Reception:
Program the first DAK key to dial 7870 + Reception








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