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Difference between revisions of "Forward unattended Call Request (Event Handler)"

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This article descibes how an unattended [[Call Request]] can be forwarded to another station.
 
This article descibes how an unattended [[Call Request]] can be forwarded to another station.
 
Software requirement: AMC 08.10
 
Software requirement: AMC 08.10
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[[Category:Applications]]
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[[Category:AlphaCom Applications]]
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[[Category:ICX-AlphaCom Applications]]
 
[[Category:Control Room Applications]]
 
[[Category:Control Room Applications]]

Revision as of 13:32, 23 May 2022

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This article descibes how an unattended Call Request can be forwarded to another station. Software requirement: AMC 08.10

Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered



In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Event 1 - Start the mail timer when call request is received.

Event Owner: The Local Guard
Event type: 10 - Received mail
When change to: ON
When related to: All
Action: $SMT L%1.dir W%2.tag Q10

Event 2 - When timeout, copy the mail to 1234 and delete own mail.

Event Owner: The Local Guard
Event type: 20 - Mail timeout
When change to: ON
When related to: All
Action: $CPYM L%1.dir W%2.tag L1234
  $DELM L%1.dir W%2.tag

Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered



In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Event 1 - Start the mail timer when call request is received.

Event Owner: The Local Guard
Event type: 10 - Received mail
When change to: ON
When related to: All
Action: $SMT L%1.dir W%2.tag Q10

Event 2 - When timeout, copy the mail to 1234 in node 4 and delete own mail.

Event Owner: The Local Guard
Event type: 20 - Mail timeout
When change to: ON
When related to: All
Action: $CPYM L%1.dir W%2.tag L(4)1234
  $DELM L%1.dir W%2.tag