Forward unattended Call Request (Event Handler): Difference between revisions
From Zenitel Wiki
No edit summary |
|||
| Line 13: | Line 13: | ||
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events: | In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events: | ||
------------ | ------------ | ||
[[File:Application1.png|left|thumb|500px|Start the mail timer when call request is received]] | |||
<br style="clear:both;" /> | |||
Action: $[[SET MAIL TIMEOUT|SMT]] L%1.dir W%2.tag Q10 | |||
[[File:Application1_a.png|left|thumb|500px|When timeout, copy the mail to 1234 and delete own mail]] | |||
| | <br style="clear:both;" /> | ||
| | Action: | ||
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L1234<br> | |||
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag | |||
If the target is is another node: | |||
[[File:Application1_c.png|left|thumb|500px|When timeout, copy the mail to 1234 in '''Node 4''' and delete own mail]] | |||
<br style="clear:both;" /> | |||
Action: | |||
$[[COPY MAIL|CPYM]] L%1.dir W%2.tag L(4)1234<br> | |||
$[[DELETE MAIL|DELM]] L%1.dir W%2.tag | |||
== Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered == | == Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered == | ||
Revision as of 13:45, 23 May 2022
This article describes how an unattended Call Request can be forwarded to another station.
A more modern (and recommended) approach is to use the Automatic Search feature.
Software requirement:
- ICX-AlphaCom: Any
- AlphaCom: AMC 08.10
Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Action: $SMT L%1.dir W%2.tag Q10
Action:
$CPYM L%1.dir W%2.tag L1234
$DELM L%1.dir W%2.tag
If the target is is another node:
Action:
$CPYM L%1.dir W%2.tag L(4)1234
$DELM L%1.dir W%2.tag
Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - Start the mail timer when call request is received.
| Event Owner: | The Local Guard |
| Event type: | 10 - Received mail |
| When change to: | ON |
| When related to: | All |
| Action: | $SMT L%1.dir W%2.tag Q10 |
Event 2 - When timeout, copy the mail to 1234 in node 4 and delete own mail.
| Event Owner: | The Local Guard |
| Event type: | 20 - Mail timeout |
| When change to: | ON |
| When related to: | All |
| Action: | $CPYM L%1.dir W%2.tag L(4)1234 |
| $DELM L%1.dir W%2.tag |