Difference between revisions of "Blind Transfer During Connection"
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[[Image:BlindTransfer2.PNG|thumb|200px|Blind Transfer feature]] | [[Image:BlindTransfer2.PNG|thumb|200px|Blind Transfer feature]] | ||
== Description == | == Description == | ||
| − | + | '''Blind Transfer:''' | |
| − | + | *Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal | |
| + | *Dial the directory number of the third station or an idle feature code. | ||
| + | *Station on hold will connect to the feature dialed and disconnect yourself. | ||
| − | Blind | + | Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below. |
| − | |||
[[File:BlindTransfer.PNG|thumb|left|600px|Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer]] | [[File:BlindTransfer.PNG|thumb|left|600px|Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer]] | ||
Revision as of 09:31, 24 May 2022
Description
Blind Transfer:
- Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
- Dial the directory number of the third station or an idle feature code.
- Station on hold will connect to the feature dialed and disconnect yourself.
Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.
This extends the transfer feature to also give the possibility to do transfer to:
- Stations in private
- Ringing groups
- SIP phones
- Group call
- ++
In combination with automatic search a switchboard operation can be made.
The search string number counter and station is reset when preforming a blind transfer.
Example:
- A is a switchboard defined as ringing group 1.
- B and C are users with automatic search on private ringing /busy programmed as ringing group 1.
- D is someone calling to the switchboard, could be SIP or AlphaCom station.
- D calls A
- A does a blind transfer to B, B is private ringing
- After private ringing timeout D is activating ringing group 1 call back to A, from B's first search string
- A does a blind transfer to C, C is busy
- D is activating ringing group 1 call back to A, from C's first search string
etc. etc.
Known limitations
- A (AlphaCom) calls B (SIP) and A try to transfer B to a ringing group. This is currently not supported. ( A (SIP) calls B (AlphaCom) and B transfer to Ringing group is working)