Difference between revisions of "Call Transfer"
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| Inquiry Call or Blind Transfer | | Inquiry Call or Blind Transfer | ||
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| − | |'''Default directory number''': || 2 | + | |'''Default directory number''': || 2 (During conversation) |
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|'''Feature number''': || 55 | |'''Feature number''': || 55 | ||
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|-valign="top" | |-valign="top" | ||
|'''Description''': || Place the current conversation on hold, and call the third station. Or with parameter 1 = 1 do a blind transfer to a third station or feature. | |'''Description''': || Place the current conversation on hold, and call the third station. Or with parameter 1 = 1 do a blind transfer to a third station or feature. | ||
| − | [[Image: | + | [[Image:CallTransfer.PNG|thumb|200px|Call Transfer options]] |
| − | '''Consult, then Transfer:''' | + | '''Consult, then Transfer (default):''' |
*Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal | *Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal | ||
*Dial the directory number of the third station and establish a second conversation | *Dial the directory number of the third station and establish a second conversation | ||
*Press digit 2 again you can switch between the two conversations (Brokers function) | *Press digit 2 again you can switch between the two conversations (Brokers function) | ||
*Press [[Call Transfer feature|digit 3]] to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation | *Press [[Call Transfer feature|digit 3]] to transfer the call and disconnect yourself, or alternatively, press C-key to cancel the first conversation, then C-key again to cancel the second conversation | ||
| − | + | ||
| + | |||
'''Blind Transfer:''' | '''Blind Transfer:''' | ||
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*Station on hold will connect to the feature dialed and disconnect yourself. | *Station on hold will connect to the feature dialed and disconnect yourself. | ||
| − | Blind Transfer (feature 55/1) is not included in | + | Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below. |
[[File:BlindTransfer.PNG|thumb|left|400px|Change "ID" to "1" to turn digit 2 into a Blind Transfer]] | [[File:BlindTransfer.PNG|thumb|left|400px|Change "ID" to "1" to turn digit 2 into a Blind Transfer]] | ||
Latest revision as of 16:50, 23 March 2023
| Feature: | Inquiry Call or Blind Transfer |
| Default directory number: | 2 (During conversation) |
| Feature number: | 55 |
| Parameter 1: | 0 = Inquiry (default) 1 = Blind transfer (from AMC 10.50) |
| Description: | Place the current conversation on hold, and call the third station. Or with parameter 1 = 1 do a blind transfer to a third station or feature.
Blind Transfer:
Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.
Note:
See also Blind Transfer During Connection |
