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Difference between revisions of "Ringing Group Feature"

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The behavior of the ringing group call request is changed compared to regular call request: <br\>
 
The behavior of the ringing group call request is changed compared to regular call request: <br\>
  *If the caller terminate the call/hangs up, the call request is automatically removed from all station within the ringing group.
+
  *If the caller terminate the call/hangs up, the ringing group call is automatically removed from all station within the ringing group.
  *Private ringing tone is used for stations receiving the call request.
+
  *Private ringing tone is used for stations receiving a ringing group call.
 
  *The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
 
  *The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
 
  *The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group
 
  *The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group
  *The caller is shown in idle state at all stations in the ringing group
+
  *The first caller in a queue for a ringing group is displayed in idle ringing group members station displays. (Mail in idle)
 +
*If a member of a ringing group calls its own ringing group the call request is not sent to own station.
  
 
AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\>
 
AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\>
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   Feature: '''FEATURE_CALL_REQ_GROUP 109'''   
 
   Feature: '''FEATURE_CALL_REQ_GROUP 109'''   
   Directory numbers: 6706 to 6710, Invisible in alphabetic search, this gives display text of the ringing group.
+
   Directory numbers: 6706 to 6710, Invisible in alphabetic search, this gives display text of the ringing group name when.
 
   Param 1: Related to station group 56 to 60.
 
   Param 1: Related to station group 56 to 60.
 
   Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 
   Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
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AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call orginating from SIP. <br\>
+
AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call originating from SIP/trunk. <br\>
  
 
To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:
 
To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:

Revision as of 10:10, 24 July 2007

The ringing group feature is based on call request to group. <br\>

The behavior of the ringing group call request is changed compared to regular call request: <br\>

*If the caller terminate the call/hangs up, the ringing group call is automatically removed from all station within the ringing group.
*Private ringing tone is used for stations receiving a ringing group call.
*The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
*The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group
*The first caller in a queue for a ringing group is displayed in idle ringing group members station displays. (Mail in idle)
*If a member of a ringing group calls its own ringing group the call request is not sent to own station.

AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\>

The Ringing Group feature default configuration

 Feature: FEATURE_CALL_REQ_GROUP 109  
 Directory numbers: 6701 to 6705, Visible in alphabetic search
 Param 1: Related to station group 51 to 55.
 Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 Param 3: Priority level 155
 Feature: FEATURE_CALL_REQ_GROUP 109  
 Directory numbers: 6706 to 6710, Invisible in alphabetic search, this gives display text of the ringing group name when.
 Param 1: Related to station group 56 to 60.
 Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 Param 3: Priority level 156 to 160


AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call originating from SIP/trunk. <br\>

To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:

31 &000172 .ex_profile.flags.trunk_call_req_ringing = 0

Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>

Call Request forward by search strings <br\>

If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:

Ringing group 1 (directory number 300)= station 1, 2 and 3
Ringing group 2 (directory number 400)= station 1, 2 ,3 ,4 ,5 and 6.
Search string on station 1 : I400


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