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Difference between revisions of "SNOM IP Phone"

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The video image of the IP Video Door Station can be displayed on a Snom IP phone display. Following possibilities can be realized:
+
{{A}}[[File:Snom XE Video.PNG|thumb|right|500px|Snom IP Phone with AlphaCom XE server]]
 +
 
 +
This article describes how to set up '''Snom IP phones''', models 820, 821 and 760, to operate with an '''AlphaCom server'''. The Snom Phones can be used for audio only, or they can also be used to show the video image from a Stentofon IP Video Door Station or from an external Axis camera.
 +
 
 +
For video the following possibilities can be realized:
 
* '''Pop up video image'''. The video image of IP Video Door Station is shown automatically on an incoming call and end automatically when the communication is finished.
 
* '''Pop up video image'''. The video image of IP Video Door Station is shown automatically on an incoming call and end automatically when the communication is finished.
−
* '''Manual video image'''. The video image of the IP Video Door Station can be activated and ended by key press.
+
* '''Manual video image'''. The video image of the IP Video Door Station can be activated and ended by pressing a function key.
  
−
Conditions for displaying a video image by an incoming call:
 
−
*Compatible Snom phone (models 820, 821, 760)
 
−
* Snom firmware should be version 8.7.4.8.
 
−
 
−
'''Note:''' We do not recommend using newer beta versions like 8.7.5.10, 8.7.5.12 or 8.7.5.13 as they have known issues with the video handling.
 
  
 
== AlphaCom configuration ==
 
== AlphaCom configuration ==
 
The Snom phone must be configured as a SIP User in AlphaPro, '''Users & Stations'''. See article [[SIP phone as station]] for details.
 
The Snom phone must be configured as a SIP User in AlphaPro, '''Users & Stations'''. See article [[SIP phone as station]] for details.
  
−
 
−
== Firmware update of Snom phone==
 
−
In order to support video from the Stentofon camera stations, the Snom phone must have the correct firmware. The firmware is uploaded using a TFTP server.
 
−
 
−
Upgrade procedure:
 
−
* Download firmware for the relevant Snom model from the [[Downloads#IP_Video_stations|AlphaWiki download site]]
 
−
* Unzip the file. Remember in which folder you stored the file
 
−
* Start a TFTP server, and browse to the folder which contains the file. A TFTP server can be downloaded here: [http://tftpd32.jounin.net/tftpd32_download.html TFTP server]
 
−
* In the Snom webinterface, select '''Software Update''' and enter address ''tftp://[TFTPServer]/[file name],'' where ''[TFTPServer]'' = IP address of PC running the TFTP server and ''[file name]'' is the name of the downloaded .bin file. Example: '''tftp://10.5.101.129/snom821-8.7.4.5t-SIP-r.bin'''.
 
−
* Select '''Load''', and watch the progress on the display of the Snom phone
 
−
[[File:SnomVideo11.png|thumb|500px|left|Starting the software upgrade process]]
 
−
<br style="clear:both;" />
 
  
 
== Configuration of the Snom Phone==
 
== Configuration of the Snom Phone==
Line 32: Line 19:
 
* 5 - Maintenance
 
* 5 - Maintenance
 
* 4 - Reset Values
 
* 4 - Reset Values
−
* Enter default  password '''0000'''. The phone will restart.
+
* Enter default  password '''0000 + #'''. The phone will restart.
  
 
Follow the display setup wizard to set:
 
Follow the display setup wizard to set:
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<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== Configuration in Snom Phone ===
+
=== Other parameters ===
  
−
Set "Call Waiting Indication" to "Off":
+
Set '''Call Waiting Indication''' to "Off":
 
[[File:SnomVideo5.png|thumb|500px|left|Set "Call Waiting Indication" to "Off"]]
 
[[File:SnomVideo5.png|thumb|500px|left|Set "Call Waiting Indication" to "Off"]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
Line 66: Line 53:
  
  
 +
Disable '''Filter Packets from Registrar''':
 +
[[File:SnomVideo7.png|thumb|500px|left|Disable "Filter packets from Registrar"]]
 +
<br style="clear:both;" />
  
  
−
Disable "Filter packets from Registrar":
+
In '''Identity 1''' -> '''SIP''', set '''Support broken Registrar''' to "On":
−
[[File:SnomVideo7.png|thumb|500px|left|Disable "Filter packets from Registrar"]]
+
[[File:500px-SNOM1.PNG|thumb|left|500px|Set '''Support broken Registrar''' to: "On"]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
 +
 +
=== Door Opening feature (optional) ===
 +
During conversation with the Door Station a relay can be operated by pressing digit 6 on the Snom phone. The Snom phone uses DTMF by RFC2833 by default, which is supported by AlphaCom, so no settings are required in the phone.
 +
 +
In AlphaCom the relay must be mapped to a logical RCO, and an "Door Opening" event created to trigger this RCO. See [[Door opening]] for more details.
 +
 +
== Configuration for Video ==
 +
The Snom phones can be configured to show video image from the following stations/cameras:
 +
* [[IP Video Door Station - 1401110100]]
 +
* [[IP Video Door Station - 1401110200]]
 +
* [[TCIV-2|Turbine Compact IP Video - TCIV]]
 +
* External Axis camera
  
  
−
== Pop up video image ==
 
−
The screen display in the XML-Mini-Browser of Snom IP phones can be started and ended automatically. The following settings are necessary.
 
  
 +
* '''Note 1''': The cameras must have a Static IP address.
 +
* '''Note 2:''' In order to support video, the Snom phone must have the correct firmware. See [[#Firmware update of Snom phone|Firmware update of Snom phone]] at the bottom of this article.
 +
* '''Note 3:''' When using Axis camera, an [[#Axis camera - Uploading .XML file|.xml file must be uploaded to the camera]]. This is applicable for [[IP Video Door Station - 1401110200|IP Video Door Station model 1401110200]] as well as when using standalone Axis camera.
  
−
Firmware version 8.7.4.5t-SIP-r for the Snom phones 820, 821, 760 is required to get video pop up.
 
  
−
The IP Video Door Station(s) must be defined in the Directory of the Snom phone.
+
=== Pop up video image ===
 +
The screen of the Snom IP phone can be used to automatically show the video image during a call. The [[directory number]] of the station must be defined in the Directory of the Snom phone. When a call is made or received, the telephone will look up in the Directory, and find the correct URL for the associated camera.
  
 
In the web interface of the phone, select '''Directory''' in the menu, and enter the following parameters:
 
In the web interface of the phone, select '''Directory''' in the menu, and enter the following parameters:
 
* '''Number''': The directory number of the IP Video Door Station, as entered in AlphaPro, Users & Stations.
 
* '''Number''': The directory number of the IP Video Door Station, as entered in AlphaPro, Users & Stations.
 
* '''Title''': Enter any text
 
* '''Title''': Enter any text
−
* '''Action URL''': <nowiki>http://<IP adress of the camera>/snoma.cgi. For example http://10.5.101.97/snoma.cgi</nowiki>
+
* '''Action URL''': Which URL to use depends on the type of camera/IP Station being used:
 +
** '''IP Video Door Station - 1401110100''' (CP-CAM camera): <nowiki>http://<IP address of the camera>/snoma.cgi.</nowiki> For example '''http://10.5.101.95/snoma.cgi'''
 +
** '''IP Video Door Station - 1401110200''' (Axis camera): <nowiki>http://<IP address of the camera>/local/viewer/snomaxis.xml.</nowiki> For example '''http://10.5.101.87/local/viewer/snomaxis.xml'''
 +
** '''Turbine Compact IP Video - TCIV''': <nowiki>http://<IP address of the camera>:<mjpeg port>/snoma.cgi.</nowiki> For example '''http://10.5.101.38:8090/snoma.cgi'''
 +
** '''External Axis camera''': <nowiki>http://<IP address of the camera>//local/viewer/snomaxis.xml.</nowiki> For example '''http://10.5.101.37/local/viewer/snomaxis.xml'''
 
* '''Nickname''': Enter any text
 
* '''Nickname''': Enter any text
  
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<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
===Configuration of the camera ===
+
http://<IP address of the camera>:<mjpeg port>/snoma.cgi. For example http://10.5.101.38:8090/snoma.cgi
−
In the camera the authentication for the image/video display has to be deactivated.  
 
−
Log on to the camera (default username: '''admin''', password: '''1234'''). Under '''System Settings'''->'''Network'''->'''System''', change the "''Authentication required for Picture/Video''" to "No".
 
  
 +
===Manual video image ===
 +
The video image can be started and ended manually by pressing a function key. With this feature the video image can be displayed without setting up a conversation.
  
−
[[File:SnomVideo2.png|thumb|500px|left|Select '''System Settings''', then '''Network'''.]]
+
In the web interface of the phone, select '''Function Keys''' in the menu, and enter the following parameters:
−
<br style="clear:both;" />
+
* '''Context''': Active
 +
* '''Type''': Action URL
 +
* '''Number''': The URL for the camera. Which URL to use depends on the camera being used:
 +
** '''IP Video Door Station - 1401110100''' (CP-CAM camera): <nowiki>http://<IP address of the camera>/snoma.cgi.</nowiki> For example '''http://10.5.101.95/snoma.cgi'''
 +
** '''IP Video Door Station - 1401110200''' (Axis camera): <nowiki>http://<IP address of the camera>/local/viewer/snomaxis.xml.</nowiki> For example '''http://10.5.101.87/local/viewer/snomaxis.xml'''
 +
** '''Turbine Compact IP Video - TCIV''': <nowiki>http://<IP address of the camera>:<mjpeg port>/snoma.cgi.</nowiki> For example '''http://10.5.101.38:8090/snoma.cgi'''
 +
** '''External Axis camera''': <nowiki>http://<IP address of the camera>//local/viewer/snomaxis.xml.</nowiki> For example '''http://10.5.101.37/local/viewer/snomaxis.xml'''
 +
* '''Short text''': Enter any text
  
  
−
[[File:SnomVideo3.png|thumb|500px|left|Switch off the authentication.]]
+
[[File:SnomVideo1.png|thumb|500px|left|Pressing function key 1 will start the video image from camera 10.5.101.97]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
  
−
Set the resolution to match the video display of the Snom phone, 320 x 240 pixels:
+
* '''Start video image''' by pressing the programmed key.
 +
* '''End video image''' by pressing the "X-key".
  
−
[[File:SnomVideo12.png|thumb|500px|left|Set resolution to QVGA 320 x 240.]]
+
=== Authentication ===
−
<br style="clear:both;" />
+
 
 +
If the access of the CP-CAM camera is to be password protected, the following adjustments are necessary to the URL:
 +
* <nowiki>http://<User name>:<Password>@<IP adress of the camera>/snoma.cgi. If for example username is "admin" and the password is "1234", enter http://admin:1234@10.5.101.97/snoma.cgi</nowiki>
  
−
=== Door Opening feature (optional) ===
+
== Axis camera - Uploading .XML file ==
−
During conversation with the Door Station a relay can be operated by pressing digit 6 on the Snom phone. The Snom phone uses DTMF by RFC2833 by default, which is supported by AlphaCom, so no settings are required in the phone.
 
  
−
In AlphaCom the relay must be mapped to a logical RCO, and an "Door Opening" event created to trigger this RCO.
+
When the Snom Phone is used to show an image from an Axis camera, an .xml file must be uploaded to the camera. This is applicable for IP Video Door Station model 1401110200 as well as when using standalone Axis camera.
  
−
To map a logical RCO to the relay of the IP Station, select '''Exchange & System''' -> '''RCO'''. Pick a free RCO, select Change and set the RCO Type = Station, enter the physical number of the IP Station, and set pin number = 1. In the example below the relay of IP Video Door station 48 (directory number 148) is mapped to RCO 11.
+
* Create a new textfile on your windows desktop and rename it to '''snomaxis.xml'''.
−
<br/>
+
* Open the file with a text editor e.g. Notepad
−
[[File:SnomVideo10.png|thumb|500px|left|Logical RCO 11 is mapped to the relay of station 48]]
+
* Copy the following lines to the snomaxis.xml text file:
−
<br style="clear:both;" />
 
  
 +
<nowiki><?xml version="1.0" encoding="UTF-8"?>
 +
<SnomIPPhoneImageFile state="relevant" track="no" dtmf="on" >
 +
<LocationX>00</LocationX>
 +
<LocationY>00</LocationY>
 +
<url>http://<ip-address>/axis-cgi/jpg/image.cgi?resolution=320x240</url>
 +
<fetch mil="100">http://<ip-address>/local/viewer/snomaxis.xml</fetch>
 +
</SnomIPPhoneImageFile></nowiki>
  
−
Create a "Door Opening" event with the IP Video Door Station as the event owner. Select '''Exchange & System''' -> '''Events''', and '''Insert''' a new event with the following properties:
+
* Replace the two ''<ip-address>'' tags with the IP address of your camera.
 +
* Save the file.
 +
* Etablish a FTP connection to the IP camera, using e.g. the PC tool [http://winscp.net/eng/index.php WinSCP]. Use the same username and password as the login on the webinterface.
 +
* Navigate to the following folder: ''/mnt/flash/etc/httpd/html/viewer''
 +
* Copy the snomaxis.xml into the folder.
 +
* Close the FTP connection.
  
−
[[File:SnomVideo9.png|thumb|500px|left|During conversation with the door station (148), pressing digit 6 will trigger the relay (RCO 11)]]
+
[[File:WinSCP Snomaxis.PNG|thumb|500px|left|Uploading the "snomaxis.xml" file to an Axis camera using the PC tool WinSCP]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
*Connection details, IP Substation: [[IP Station Board Connections and Indications]]
+
== Firmware update of Snom phone==
−
*Connection details, Turbine: [[TCIS_Connections|Turbine connections]]
+
In order to support video, the Snom phone must have the correct firmware. The firmware is uploaded using a TFTP server.
  
−
==Manual video image (Optional) ==
+
Upgrade procedure:
−
The video image of the IP Video Door Station in the Snom IP phones can be started and ended manually by pressing a function key. With this feature the video image can be displayed without setting up a conversation.
+
* Download firmware for the relevant Snom model from the [[Downloads#IP_Video_stations|AlphaWiki download site]]
−
===Configuration of the Snom phone ===
+
** Model 820: Version 8.7.4.5t
−
In the web interface of the phone, select '''Function Keys''' in the menu, and enter the following parameters:
+
** Model 821: Version 8.7.4.8
−
* '''Context''': Active
+
** Model 760: Version 8.7.4.8
−
* '''Type''': Action URL
+
* Unzip the file. Remember in which folder you stored the file
−
* '''Number''': <nowiki>http://<IP adress of the camera>/snoma.cgi. For example http://10.5.101.97/snoma.cgi</nowiki>
+
* Start a TFTP server, and browse to the folder which contains the file. A TFTP server can be downloaded here: [http://tftpd32.jounin.net/tftpd32_download.html TFTP server]
−
* '''Short text''': Enter any text
+
* In the Snom webinterface, select '''Software Update''' and enter address ''tftp://[TFTPServer]/[file name],'' where ''[TFTPServer]'' = IP address of PC running the TFTP server and ''[file name]'' is the name of the downloaded .bin file.
−
 
+
**Example: '''tftp://10.5.101.129/snom821-8.7.4.8-SIP-r.bin'''.
−
 
+
* Select '''Load''', and watch the progress on the display of the Snom phone
−
[[File:SnomVideo1.png|thumb|500px|left|Pressing function key 1 will start the video image from camera 10.5.101.97]]
+
[[File:SnomVideo11.png|thumb|500px|left|Starting the software upgrade process]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== How to use ===
 
−
 
−
* '''Start video image''': The video image is started by pressing the programmed key.
 
−
* '''End video image''': The video image is ended by pressing the "X-key".
 
−
 
−
 
−
=== Authentication ===
 
−
 
−
If the access of the camera is to be password protected, the following adjustments are necessary.
 
−
 
−
'''Configuration of the Snom phone'''<br>
 
−
 
−
In the web interface of the phone, select '''Function Keys''' in the menu, and enter the following parameters:
 
−
* '''Context''': Active
 
−
* '''Type''': Action URL
 
−
* '''Number''': <nowiki>http://<User name>:<Password>@<IP adress of the camera>/snoma.cgi. If for example username is "viewer" and the password is "1234", enter http://viewer:1234@10.5.101.97/snoma.cgi</nowiki>
 
−
* '''Short text''': Enter any text
 
−
 
−
 
−
'''Configuration of the camera'''<br>
 
  
−
In the camera the authentication for the image/video display has to be activated. Under '''System Settings'''->'''Network'''->'''System''', change the "''Authentication required for Picture/Video''" to "Yes".
+
'''Note:''' It is not recommended to use newer beta versions of the Snom FW.  
  
  
−
[[Category: Video]]
+
[[Category:AlphaCom - SIP Integration]]

Latest revision as of 11:43, 9 June 2022

AlphaCom icon 300px.png
Snom IP Phone with AlphaCom XE server

This article describes how to set up Snom IP phones, models 820, 821 and 760, to operate with an AlphaCom server. The Snom Phones can be used for audio only, or they can also be used to show the video image from a Stentofon IP Video Door Station or from an external Axis camera.

For video the following possibilities can be realized:

  • Pop up video image. The video image of IP Video Door Station is shown automatically on an incoming call and end automatically when the communication is finished.
  • Manual video image. The video image of the IP Video Door Station can be activated and ended by pressing a function key.


AlphaCom configuration

The Snom phone must be configured as a SIP User in AlphaPro, Users & Stations. See article SIP phone as station for details.


Configuration of the Snom Phone

Network settings and SIP account in Snom phone

Factory default of the phone is done from the phones keyboard by pressing:

  • The button Menu
  • 5 - Maintenance
  • 4 - Reset Values
  • Enter default password 0000 + #. The phone will restart.

Follow the display setup wizard to set:

  • Language
  • Time Zone
  • Tone scheme
  • SIP Account = Directory number in AlphaCom
  • Registrar = IP address of AlphaCom
  • Select DHCP or enter IP settings of phone

The phone must be rebooted after this.

SIP account settings can be changed in Identity 1 in web access. IP settings are changed in Advanced -> Network.

Codec settings

Codec must be changed to G.711u-law (pcmu) and the internal "telphone event".

In Identity 1 -> RTP, set the codec to: "pcmu,telephone-event", remove all other codecs:

Set the codec to: "pcmu,telephone-event"


Other parameters

Set Call Waiting Indication to "Off":

Set "Call Waiting Indication" to "Off"



Set SIP port to 5060:

Set SIP port to 5060



Disable Filter Packets from Registrar:

Disable "Filter packets from Registrar"



In Identity 1 -> SIP, set Support broken Registrar to "On":

Set Support broken Registrar to: "On"


Door Opening feature (optional)

During conversation with the Door Station a relay can be operated by pressing digit 6 on the Snom phone. The Snom phone uses DTMF by RFC2833 by default, which is supported by AlphaCom, so no settings are required in the phone.

In AlphaCom the relay must be mapped to a logical RCO, and an "Door Opening" event created to trigger this RCO. See Door opening for more details.

Configuration for Video

The Snom phones can be configured to show video image from the following stations/cameras:



Pop up video image

The screen of the Snom IP phone can be used to automatically show the video image during a call. The directory number of the station must be defined in the Directory of the Snom phone. When a call is made or received, the telephone will look up in the Directory, and find the correct URL for the associated camera.

In the web interface of the phone, select Directory in the menu, and enter the following parameters:

  • Number: The directory number of the IP Video Door Station, as entered in AlphaPro, Users & Stations.
  • Title: Enter any text
  • Action URL: Which URL to use depends on the type of camera/IP Station being used:
  • Nickname: Enter any text


Configure the IP Video Door station in the Directory list of the Snom phone


http://<IP address of the camera>:<mjpeg port>/snoma.cgi. For example http://10.5.101.38:8090/snoma.cgi

Manual video image

The video image can be started and ended manually by pressing a function key. With this feature the video image can be displayed without setting up a conversation.

In the web interface of the phone, select Function Keys in the menu, and enter the following parameters:


Pressing function key 1 will start the video image from camera 10.5.101.97



  • Start video image by pressing the programmed key.
  • End video image by pressing the "X-key".

Authentication

If the access of the CP-CAM camera is to be password protected, the following adjustments are necessary to the URL:

  • http://<User name>:<Password>@<IP adress of the camera>/snoma.cgi. If for example username is "admin" and the password is "1234", enter http://admin:1234@10.5.101.97/snoma.cgi

Axis camera - Uploading .XML file

When the Snom Phone is used to show an image from an Axis camera, an .xml file must be uploaded to the camera. This is applicable for IP Video Door Station model 1401110200 as well as when using standalone Axis camera.

  • Create a new textfile on your windows desktop and rename it to snomaxis.xml.
  • Open the file with a text editor e.g. Notepad
  • Copy the following lines to the snomaxis.xml text file:
<?xml version="1.0" encoding="UTF-8"?>
 <SnomIPPhoneImageFile state="relevant" track="no" dtmf="on" >
 <LocationX>00</LocationX>
 <LocationY>00</LocationY>
 <url>http://<ip-address>/axis-cgi/jpg/image.cgi?resolution=320x240</url>
 <fetch mil="100">http://<ip-address>/local/viewer/snomaxis.xml</fetch>
 </SnomIPPhoneImageFile>
  • Replace the two <ip-address> tags with the IP address of your camera.
  • Save the file.
  • Etablish a FTP connection to the IP camera, using e.g. the PC tool WinSCP. Use the same username and password as the login on the webinterface.
  • Navigate to the following folder: /mnt/flash/etc/httpd/html/viewer
  • Copy the snomaxis.xml into the folder.
  • Close the FTP connection.
Uploading the "snomaxis.xml" file to an Axis camera using the PC tool WinSCP


Firmware update of Snom phone

In order to support video, the Snom phone must have the correct firmware. The firmware is uploaded using a TFTP server.

Upgrade procedure:

  • Download firmware for the relevant Snom model from the AlphaWiki download site
    • Model 820: Version 8.7.4.5t
    • Model 821: Version 8.7.4.8
    • Model 760: Version 8.7.4.8
  • Unzip the file. Remember in which folder you stored the file
  • Start a TFTP server, and browse to the folder which contains the file. A TFTP server can be downloaded here: TFTP server
  • In the Snom webinterface, select Software Update and enter address tftp://[TFTPServer]/[file name], where [TFTPServer] = IP address of PC running the TFTP server and [file name] is the name of the downloaded .bin file.
    • Example: tftp://10.5.101.129/snom821-8.7.4.8-SIP-r.bin.
  • Select Load, and watch the progress on the display of the Snom phone
Starting the software upgrade process



Note: It is not recommended to use newer beta versions of the Snom FW.

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