Play Audio Message when Call Setup fails: Difference between revisions
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A prerecorded audio message can be played | A prerecorded audio message can be played by the station when pressing the call button and the station is offline. | ||
#Log | # [[Logging into an IP Station|Log in to the Zenitel IP station]] | ||
#Go to the '''Advanced ICX-AlphaCom''' tab, and select '''Audio Messages''' | #Go to the '''Advanced ICX-AlphaCom''' tab, and select '''Audio Messages''' | ||
#'''Browse''' to a wav-file, and '''Upload''' | #'''Browse''' to a wav-file, and '''Upload''' the file | ||
#Under '''Message Settings''', select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time" | #Under '''Message Settings''', select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time" | ||
Device Out of Service web.PNG | |||
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<td style="display: block; vertical-align: bottom;">[[Image:Device Out of Service web.PNG|700px]]</td> | |||
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<td style='background-color:#efefef;'>Uploading a wav-file to be played when the station is offline and the call button is pressed</td> | |||
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'''About Wav-files:''' | '''About Wav-files:''' | ||
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*Wav-file format must be 16kHz sample rate, 16 bit resolution, mono | *Wav-file format must be 16kHz sample rate, 16 bit resolution, mono | ||
{{note| '''Additional notes''': | |||
*'' When this feature is enabled the station will no longer speak its IP address when offline and the call button is pressed | |||
*''This feature is supported as from firmware version 4.9.3.2'' }} | |||
[[Category: ICX-AlphaCom features]] | |||
[[Category: AlphaCom features]] | [[Category: AlphaCom features]] | ||
Latest revision as of 14:20, 2 June 2022
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| Play a message when the station is offline |
A prerecorded audio message can be played by the station when pressing the call button and the station is offline.
- Log in to the Zenitel IP station
- Go to the Advanced ICX-AlphaCom tab, and select Audio Messages
- Browse to a wav-file, and Upload the file
- Under Message Settings, select the uploaded message, set Event = "Call Setup Failed", and Option = "One Time"
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| Uploading a wav-file to be played when the station is offline and the call button is pressed |
About Wav-files:
- Sample wav-files can be downloaded from the download page
- Wav-file format must be 16kHz sample rate, 16 bit resolution, mono
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Additional notes:
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