Blind Transfer During Connection: Difference between revisions

Latest revision as of 15:32, 14 October 2025

Blind Transfer feature

Description

Blind Transfer is a variant of the standard Call Transfer.

Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
Dial the directory number of the third station or an idle feature code.
Station on hold will connect to the feature dialed and disconnect yourself.

Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.

Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer

This extends the transfer feature to also give the possibility to do transfer to:

Stations in private
Ringing groups
SIP phones
Group call
++

@@ Line 1: / Line 1: @@
-{{A}}
+{{AI}}
+[[Image:BlindTransfer2.PNG|thumb|300px|Blind Transfer feature]]
 == Description ==
-The regular Call Transfer is capable of doing transfer only after a successful inquiry to another station during connection. <br />
+'''Blind Transfer''' is a variant of the standard [[Call Transfer]].
-This means if no answer during inquiry it is not possible to transfer the call to a private ringing station or a ringing group. <br />
+*Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
+*Dial the directory number of the third station or an idle feature code.
+*Station on hold will connect to the feature dialed and disconnect yourself.
-Blind transfer is based on the [[Inquiry Call feature]]. <br />
+Blind Transfer (feature 55/1) '''is not included''' in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.
-Configuring Inquiry with parameter 1 = 1 will activate transfer directly to the feature directory number dialed during Inquiry. <br />
-[[File:BlindTransfer.PNG|thumb|left|400px|Change "ID" to "1" to turn digit 2 into a Blind Transfer]]
+[[File:BlindTransfer.PNG|thumb|left|700px|Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer]]
 <br style="clear:both;" />
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-In combination with automatic search a switchboard operation can be made.  <br />
+See also [[Call Transfer]]
-The search string number counter and station is reset when preforming a blind transfer. <br />
-Example:
-*A is a switchboard defined as ringing group 1.
-*B and C are users with automatic search on private ringing /busy programmed as ringing group 1.
-*D is someone calling to the switchboard, could be SIP or AlphaCom station.
-#D calls A
-#A does a blind transfer to B, B is private ringing
-#After private ringing timeout D is activating ringing group 1 call back to A, from B's first search string
-#A does a blind transfer to C, C is busy
-#D is activating ringing group 1 call back to A, from C's first search string
-etc. etc.
-===Known limitations===
-*A (AlphaCom) calls B (SIP) and A try to transfer B to a ringing group. This is currently not supported.  ( A (SIP) calls B (AlphaCom) and B transfer to Ringing group is working)
-=== Software Operation ===
-When activating blind transfer a legal directory number is collected. <br />
-The directory number collected is sent to the other call participant. <br />
-The station receiving the number is canceling current call and activating the new directory number. <br />
-In AlphaNet call situations the proxy station is activating/collecting the directory number.
 [[Category: ICX-AlphaCom features]]
 [[Category: AlphaCom features]]

Blind Transfer During Connection: Difference between revisions

From Zenitel Wiki

Latest revision as of 15:32, 14 October 2025

Description