Ringing Group Feature

The ringing group feature is based on call request to group. <br\>

Compared to the Call Request feature the Ringing Group system has the following differences:

• If the caller terminate the call/hangs up, the ringing group call is automatically removed from all station within the ringing group.
• Private ringing tone is used for stations receiving a ringing group call.
• The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
• The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group
• The first caller in a queue for a ringing group is displayed in idle ringing group members station displays. (Mail in idle)

AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\>

The Ringing Group feature default configuration

 Feature: FEATURE_CALL_REQ_GROUP 109  
 Directory numbers: 6701 to 6705, Visible in alphabetic search
 Param 1: Related to station group 51 to 55.
 Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 Param 3: Priority level 155

 Feature: FEATURE_CALL_REQ_GROUP 109  
 Directory numbers: 6706 to 6710, Invisible in alphabetic search, this gives display text of the ringing group name when.
 Param 1: Related to station group 56 to 60.
 Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 Param 3: Priority level 156 to 160

AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call originating from SIP/trunk. <br\>

To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:

Nvram: ex_profile.flags.trunk_call_req_ringing = 0

The tone-pitch used for UK private ringing can be selected by

Nvram: ex_profile.glob_const.alt_priv_ring_tone = 1

• 0 = 500HZ TONE
• 1 = 400HZ TONE
• 2 = PRIVATE RING TONE
• 3 = ATTENTION TONE (muted)
• 4 = ATTENTION TONE
• 5 = BUSY TONE (muted)
• 6 = BUSY TONE
• 7 = DIAL TONE
• 9-20 = DTMF TONES

Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>

Call Request forward by search strings <br\>

If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:

Ringing group 1 (directory number 6701)= station 1, 2 and 3
Ringing group 2 (directory number 6702)= station 1, 2 ,3 ,4 ,5 and 6.
Search string on station 1 : I6702

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