Blind Transfer During Connection: Difference between revisions

Revision as of 09:35, 24 May 2022

Blind Transfer feature

Description

Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
Dial the directory number of the third station or an idle feature code.
Station on hold will connect to the feature dialed and disconnect yourself.

Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.

Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer

This extends the transfer feature to also give the possibility to do transfer to:

Stations in private
Ringing groups
SIP phones
Group call
++

@@ Line 17: / Line 17: @@
 * Group call
 *++
-In combination with automatic search a switchboard operation can be made.  <br />
-The search string number counter and station is reset when preforming a blind transfer. <br />
-Example:
-*A is a switchboard defined as ringing group 1.
-*B and C are users with automatic search on private ringing /busy programmed as ringing group 1.
-*D is someone calling to the switchboard, could be SIP or AlphaCom station.
-#D calls A
-#A does a blind transfer to B, B is private ringing
-#After private ringing timeout D is activating ringing group 1 call back to A, from B's first search string
-#A does a blind transfer to C, C is busy
-#D is activating ringing group 1 call back to A, from C's first search string
-etc. etc.
-===Known limitations===
-*A (AlphaCom) calls B (SIP) and A try to transfer B to a ringing group. This is currently not supported.  ( A (SIP) calls B (AlphaCom) and B transfer to Ringing group is working)
 [[Category: ICX-AlphaCom features]]
 [[Category: AlphaCom features]]

Blind Transfer During Connection: Difference between revisions

From Zenitel Wiki

Revision as of 09:35, 24 May 2022

Description