Difference between revisions of "Call Pickup (Event Handler)"
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Revision as of 14:07, 23 September 2022
Situation
You can hear a station is being called (private ringing), but no one is there to answer. You want to pick up the call on your station.
Solution
When a station is called in private, you can pick up the call from another station by dialing 9535 + number of the ringing station. 9535 must be defined as Event Trigger with parameter, feature 95.
- Station A calls Station B, Station B is ringing
- Station C dial 9535 + Station B’s number
- Station C and Station A get connected, Station B cancels
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - When a station is called, store the directory number of the calling station in an UDD (User Defined Data). Clear the UDD when the ringing stops.
Action commands:
WUDD %1.phy %chg(%2.dir,0)
Event 2 - Dialing 9535 + number will do a forced set up of the call.
Action commands:
Event 3 - When the private ringing stops, the UDD must be cleared.
Action commands:
WUDDD %1.phy 0
9535 can be assigned to a DAK (Direct Access Key) for easy operation.