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Direct access key

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DAK on a station

The DAK - Direct Access Key (also known as single-touch key), give immediate contact with 10 of your most frequently used numbers/functions. Any of the following numbers can be programmed on a DAK on each station:

  • The directory number of another station
  • Telephone numbers ("0" + external telephone number)
  • The number of a function (for example a Group Call number
  • The number of an absence message, plus optional digits for date and time
  • The number of a 66x voice/text message (plus optional digits
  • Door opening/activation of pager, etc. (Digits dialled during connection.)
  • The number of an event trigger

Only one function per key can be entered. The system does not support multifunction keys. Event Handler programming can be used to solve such applications (Event Trigger Feature).

Keys 9 and 10 are autoloaded with the values for the Info key (feature number list) and Name key (user directory list). If you want to use the keys for other purposes, you can reprogam them - the Info and Name lists can still be used by dialling from the keypad:

60   Feature Number List
614  Directory Number List

Keys 1 and 2 function as * and # keys when you have dialled "0" and are connected to a telephone line via the PNCI (Public Network Interface) or the SIP MP-11x SIP Gateway. They can still be programmed as Direct Access Keys.

If the Hot-line Dialing option is activated for the station, key 7 functions as handset off and key 8 as handset on.

DAK on a telephone

An analogue telephone connected to the AlphaCom system via an ATLB board is treated like a master station. It is possible to use the * and # keys on the telephone as Direct Access Keys. Telephones with A, B, C and D-keys can also use these keys as DAK.

User - DAK Window

See AlphaPro -> Users & Stations -> DAK for details.

DAK programming from AlphaPro

Feature                  |    How to Program
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Program DAK              |    User - Selected user - DAK
                         |    - Activate DAK radio button.
                         |    - Enter the desired value for each key; see examples below.
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Identical DAK            |    User - Selected user - DAK
programming for several  |    - Enter "> 501" on the first key, where 501 is the physical number of a station on which you will enter the values
stations                 |    that you want the other stations to use.
                         |    - Repeat for each station that should have indentical programming of the Direct Access Keys.
                         |    User - Station referred to - DAK
                         |    - Enter the desired values for each DAK; see examples below.
                         |    If the station referred to is connected, the keys on this station may be reprogrammed from the keypad; see
                         |    Program Direct Access Key feature.
                         |    If this is an unused station position, the programming of the keys can only be done from AlphaPro.

Examples of DAK commands

Function                      |   Command structure/Example
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Call station                  |   I <dir. no>
                              |   I 250 ( = Calls station 250)
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Call telephone number         |   I <0> P <tel. no>
                              |   I 0 P 73546382 ( = Dials 0 + telephone number 73546382)
-----------------------------------------------------------------------------------------------------------------------------------------------
Program to station            |   I <74> I <dir. no> I <prog. dir. no>
                              |   I 74 I 210 I 801 ( = Program 801 is turned on at station 210)
-----------------------------------------------------------------------------------------------------------------------------------------------
Program to group              |   I <75> I <group dir. no> I <prog. dir. no>
                              |   I 75 I 85 I 801 ( = Program 801 is turned on at station group 85)
-----------------------------------------------------------------------------------------------------------------------------------------------
Send Call Request to station  |   I <CallReq. dir. no> I <dir. no>
                              |   I 623 I 210 ( = Call Request 623 is sent to station 210)
-----------------------------------------------------------------------------------------------------------------------------------------------
Send Call Request to group    |   I <CallReq, dir. no> I <group dir. no>
                              |   I 623 I 96 ( = Call Request 623 is sent to group with directory number 96 (maximum to the first 20 members.
                              |   First = with the lowest physical numbers)
-----------------------------------------------------------------------------------------------------------------------------------------------
Transfer of Call Request      |   I <7870> I <dir. no>
                              |   I 7870 I 210 ( = Call Requests to this station are transferred to station number 210)
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Call Request Transfer off     |   I 70 ( = Call Request Transfer off)
-----------------------------------------------------------------------------------------------------------------------------------------------
Inquiry call                  |   D <2> I <dir. no>
                              |   D 2 I 250 ( = When pressed during conversation; Makes Inquiry call to station 250)
-----------------------------------------------------------------------------------------------------------------------------------------------
Call Transfer                 |   D <2> I <dir. no> M M D 3
                              |   D 2 I 250 M M D 3 ( = When pressed during conversation; Transfers the call to station 250)
-----------------------------------------------------------------------------------------------------------------------------------------------
Send voice message (mail)     |   D <7> I <Message no> P <Parameter> (time/date)
                              |   D 7 I 660 ( = Contact the switchboard. The message must be sent conversation)
-----------------------------------------------------------------------------------------------------------------------------------------------
Leave absence message         |   I <Message no> P <Parameter> (time/date)
                              |   I 773 P 0830 ( = Enters the absence message "Back tomorrow at 8:30" on your own station)
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Info key                      |   I <Infokey dir. no>
                              |   I 60 ( = Accessess the Feature number list)
-----------------------------------------------------------------------------------------------------------------------------------------------
Name key                      |   I <Namekey dir. no>
                              |   I 614 ( = Accessess the Directory number list)
-----------------------------------------------------------------------------------------------------------------------------------------------
Redial key                    |   I <redial dir. no>
                              |   I 9532 ( = Redials the last directory number. Does not apply to telephone numbers)
-----------------------------------------------------------------------------------------------------------------------------------------------
Open door                     |   D 6 ( = When you are in conversation with the door station, pressing this key activates the door lock.
                              |   Requires Event Handler programming for the Door Opening feature)
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Answer key (CRM)              |   I 7638 ( = This programming is the default on the first DAK for CRM-IV stations)                              
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Next key (CRM)                |   I 7639 ( = This programming is the default on the second DAK for CRM-IV stations)                             
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Call Back with override       |   I 70 P 8 M ( = A Call Back that overrides a Private setting is sent. M indicates private override)
of Private setting            |
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Clear key (CRM)               |   I 7630 ( = This programming is the default on the fourth DAK for CRM-IV stations)                             
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M-key (CRM)                   |   M ( = toggles M-key on and off. Can not be used for speech direction control in simplex mode)
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C-key                         |   C ( = The use of this key is identical to the C-key on the keypad)
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Put on hold (back to queue)   |   D 55 ( = Is used when you have answered the Call Request, but there was no one at the other end, and you
                              |   want to put the call back in to the queue)
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Refer to DAK table for        |   > <station phys. no>
another station               |   > 550 ( = When entered on the first DAK; Dak table for station 550 is valid for the first 10 DAK on 
                              |   this station. When entered on the second DAK; DAK table for station 550 is valid for DAK 11-20, etc)
-----------------------------------------------------------------------------------------------------------------------------------------------
Talkback                      |   I <Talkback dir. no> P <AGAboardpoition/port/channel*> I Conference off dir. no>
                              |   I 7983 P 2021 I 8200 ( = Enters the TalkBack function for the conference connected to AGA board position
                              |   20, port 2, channel 1)
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Select                        |   I <MCS select dir. no>
                              |   I 7982
-----------------------------------------------------------------------------------------------------------------------------------------------
Activate                      |   I <MCS activate dir. no>
                              |   I 7980
-----------------------------------------------------------------------------------------------------------------------------------------------
Priority                      |   I <MCS priority dir. no>
                              |   I 7981
-----------------------------------------------------------------------------------------------------------------------------------------------
Deactivate all                |   I <MCS deactivate all dir. no>
                              |   I 7984

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