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Difference between revisions of "Ringing Group Feature"

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(New page: The ringing group feature is based on call request to group. The behavior of the ringing group call request is changed compared to regular call request: - If the call requester leave call...)
 
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The ringing group feature is based on call request to group.  
 
The ringing group feature is based on call request to group.  
The behavior of the ringing group call request is changed compared to regular call request:
+
The behavior of the ringing group call request (Feature 109) is changed compared to regular call request: <br\>
- If the call requester leave call requester mode or hangs up (SIP) the call request is automatically removed from all station in the ringing group.
+
*If the call requester leaves call requester mode or hangs up (SIP) the call request is automatically removed from all station in the ringing group.
 +
*Private ringing tone is used for stations receiving the call request.
  
 
Current setup need the following configuration:
 
Current setup need the following configuration:
  
'''Program a directory number for the ringing group'''
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'''Program a directory number for the ringing group'''<br\>
A directory number must be entered in AlphaPro using the feature:
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A directory number must be entered in AlphaPro using the feature: (Current AlphaPro has no label on this feature but it works!!)
  FEATURE_CALL_REQ_GROUP 109
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  '''FEATURE_CALL_REQ_GROUP 109'''
  param1 = group number
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  '''param1 = group number'''
  
'''To select internal or external ringing tone'''
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'''To select internal or external ringing tone''' <br\>
A flag must be set to activate UK style private ringing tone on calls orginating from SIP
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A flag must be set to activate automatic UK style private ringing tone on calls orginating from SIP. <br\>
To enable different ringing tone from external calls currently the TST console must be used to set the following parameter:
+
To enable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:
 +
'''31 &000172 .ex_profile.flags.trunk_call_req_ringing = 1'''
 +
 +
'''Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer.''' <br\>
 +
This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>
 +
 
 +
[[Call Request forward by search strings]] <br\>
 +
 
 +
If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\>
 +
Example of including additional station after timeout in first ringing group:
 +
Ringing group 1 (directory number 300)= station 1, 2 and 3
 +
Ringing group 2 (directory number 400)= station 1, 2 ,3 ,4 ,5 and 6.
 +
Search string on station 1 : '''I400'''
  
 
'''Forward a ringing group to a telephone number or other ringing group after a selectable time out,if no answer.'''
 
This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode.
 
  
+
'''Pick up a call by lift handset, or by "M" button, and stop ringing tone on actual telephone by press "C"''' <br\>
We can pick up a call by lift handset, or by "M" button, and we can stop ringing tone on actual telephone by press "C"  
+
Use the ''AlphaPro Station Menu'' to set the flag '''Mail In Idle''' for all stations in the ringing group. This will activate the M /Handset and "C" key behavior.
- Suggest to add functionality to the station flag : Mail In Idle. (Alternatively add a new flag). M-key or Handset from Idle will then answer the first call request in the queue.
 
- C-pres will mute the ringing tone for a configurable number of seconds, but not remove the call request?
 
 
We can activate a RCO by a ringing group
 
- Use the event handler. Mail in idle.
 

Revision as of 08:12, 19 July 2007

The ringing group feature is based on call request to group. The behavior of the ringing group call request (Feature 109) is changed compared to regular call request: <br\>

  • If the call requester leaves call requester mode or hangs up (SIP) the call request is automatically removed from all station in the ringing group.
  • Private ringing tone is used for stations receiving the call request.

Current setup need the following configuration:

Program a directory number for the ringing group<br\> A directory number must be entered in AlphaPro using the feature: (Current AlphaPro has no label on this feature but it works!!)

FEATURE_CALL_REQ_GROUP 109
param1 = group number

To select internal or external ringing tone <br\> A flag must be set to activate automatic UK style private ringing tone on calls orginating from SIP. <br\> To enable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:

31 &000172 .ex_profile.flags.trunk_call_req_ringing = 1

Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>

Call Request forward by search strings <br\>

If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:

Ringing group 1 (directory number 300)= station 1, 2 and 3
Ringing group 2 (directory number 400)= station 1, 2 ,3 ,4 ,5 and 6.
Search string on station 1 : I400


Pick up a call by lift handset, or by "M" button, and stop ringing tone on actual telephone by press "C" <br\> Use the AlphaPro Station Menu to set the flag Mail In Idle for all stations in the ringing group. This will activate the M /Handset and "C" key behavior.