Difference between revisions of "Ringing Group Feature"
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'''Pick up a call by lift handset, or by "M" button, and stop ringing tone on actual telephone by press "C"''' <br\> | '''Pick up a call by lift handset, or by "M" button, and stop ringing tone on actual telephone by press "C"''' <br\> | ||
Use the ''AlphaPro Station Menu'' to set the flag '''Mail In Idle''' for all stations in the ringing group. This will activate the M /Handset and "C" key behavior. | Use the ''AlphaPro Station Menu'' to set the flag '''Mail In Idle''' for all stations in the ringing group. This will activate the M /Handset and "C" key behavior. | ||
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Revision as of 08:16, 19 July 2007
The ringing group feature is based on call request to group. The behavior of the ringing group call request (Feature 109) is changed compared to regular call request: <br\>
- If the call requester leaves call requester mode or hangs up (SIP) the call request is automatically removed from all station in the ringing group.
- Private ringing tone is used for stations receiving the call request.
Current setup need the following configuration:
Program a directory number for the ringing group<br\> A directory number must be entered in AlphaPro using the feature: (Current AlphaPro has no label on this feature but it works!!)
FEATURE_CALL_REQ_GROUP 109 param1 = group number
To select internal or external ringing tone <br\> A flag must be set to activate automatic UK style private ringing tone on calls orginating from SIP. <br\> To enable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:
31 &000172 .ex_profile.flags.trunk_call_req_ringing = 1
Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>
Call Request forward by search strings <br\>
If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:
Ringing group 1 (directory number 300)= station 1, 2 and 3 Ringing group 2 (directory number 400)= station 1, 2 ,3 ,4 ,5 and 6. Search string on station 1 : I400
Pick up a call by lift handset, or by "M" button, and stop ringing tone on actual telephone by press "C" <br\>
Use the AlphaPro Station Menu to set the flag Mail In Idle for all stations in the ringing group. This will activate the M /Handset and "C" key behavior.
Back to Feature description