Difference between revisions of "Ringing Group Feature"
From Zenitel Wiki
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Compared to the Call Request feature the Ringing Group system has the following differences: | Compared to the Call Request feature the Ringing Group system has the following differences: | ||
| − | + | *If the caller terminate the call/hangs up, the ringing group call is automatically removed from all station within the ringing group. | |
| − | + | *Private ringing tone is used for stations receiving a ringing group call. | |
| − | + | *The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK" | |
| − | + | *The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group | |
| − | + | *The first caller in a queue for a ringing group is displayed in idle ringing group members station displays. (Mail in idle) | |
| − | |||
AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\> | AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\> | ||
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To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter: | To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter: | ||
| − | ''' | + | '''Nvram: ex_profile.flags.trunk_call_req_ringing = 0''' |
| + | |||
| + | The tone-pitch used for UK private ringing can be selected by | ||
| + | '''Nvram: ex_profile.glob_const.alt_priv_ring_tone = 1''' | ||
| + | *0 = 500HZ TONE | ||
| + | *1 = 400HZ TONE | ||
| + | *2 = PRIVATE RING TONE | ||
| + | *3 = ATTENTION TONE (muted) | ||
| + | *4 = ATTENTION TONE | ||
| + | *5 = BUSY TONE (muted) | ||
| + | *6 = BUSY TONE | ||
| + | *7 = DIAL TONE | ||
| + | *9-20 = DTMF TONES | ||
'''Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer.''' <br\> | '''Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer.''' <br\> | ||
Revision as of 09:14, 17 August 2007
The ringing group feature is based on call request to group. <br\>
Compared to the Call Request feature the Ringing Group system has the following differences:
- If the caller terminate the call/hangs up, the ringing group call is automatically removed from all station within the ringing group.
- Private ringing tone is used for stations receiving a ringing group call.
- The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
- The private ringing tone can individually be muted by pressing "C-key" at a station in the ringing group
- The first caller in a queue for a ringing group is displayed in idle ringing group members station displays. (Mail in idle)
AlphaCom factory default directory numbers 6701 to 6710 are predefined as Ringing Groups related to station groups 51 to 60. <br\>
The Ringing Group feature default configuration
Feature: FEATURE_CALL_REQ_GROUP 109 Directory numbers: 6701 to 6705, Visible in alphabetic search Param 1: Related to station group 51 to 55. Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST Param 3: Priority level 155
Feature: FEATURE_CALL_REQ_GROUP 109 Directory numbers: 6706 to 6710, Invisible in alphabetic search, this gives display text of the ringing group name when. Param 1: Related to station group 56 to 60. Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST Param 3: Priority level 156 to 160
AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call originating from SIP/trunk. <br\>
To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:
Nvram: ex_profile.flags.trunk_call_req_ringing = 0
The tone-pitch used for UK private ringing can be selected by
Nvram: ex_profile.glob_const.alt_priv_ring_tone = 1
- 0 = 500HZ TONE
- 1 = 400HZ TONE
- 2 = PRIVATE RING TONE
- 3 = ATTENTION TONE (muted)
- 4 = ATTENTION TONE
- 5 = BUSY TONE (muted)
- 6 = BUSY TONE
- 7 = DIAL TONE
- 9-20 = DTMF TONES
Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>
Call Request forward by search strings <br\>
If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:
Ringing group 1 (directory number 6701)= station 1, 2 and 3 Ringing group 2 (directory number 6702)= station 1, 2 ,3 ,4 ,5 and 6. Search string on station 1 : I6702
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