Actions

Difference between revisions of "Forward unattended Call Request (Event Handler)"

From Zenitel Wiki

Line 45: Line 45:
 
== Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered ==
 
== Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered ==
 
<br\><br\>
 
<br\><br\>
 +
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following events:
 
------------
 
------------
 
'''Event 1''' - Start the mail timer when call request is received.
 
'''Event 1''' - Start the mail timer when call request is received.

Revision as of 10:26, 19 November 2008

This article descibes how an unattended Call Request can be forwarded to another station. Software requirement: AMC 08.10

Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered

<br\><br\> In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Event 1 - Start the mail timer when call request is received.

Event Owner: The Local Guard
Event type: 10 - Received mail
When change to: ON
When related to: All
Action: $SMT L%1.dir W%2.tag Q10

Event 2 - When timeout, copy the mail to 1234 and delete own mail.

Event Owner: The Local Guard
Event type: 20 - Mail timeout
When change to: ON
When related to: All
Action: $CPYM L%1.dir W%2.tag L1234
  $DELM L%1.dir W%2.tag

Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered

<br\><br\> In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:


Event 1 - Start the mail timer when call request is received.

Event Owner: The Local Guard
Event type: 10 - Received mail
When change to: ON
When related to: All
Action: $SMT L%1.dir W%2.tag Q10

Event 2 - When timeout, copy the mail to 1234 in node 4 and delete own mail.

Event Owner: The Local Guard
Event type: 20 - Mail timeout
When change to: ON
When related to: All
Action: $CPYM L%1.dir W%2.tag L(4)1234
  $DELM L%1.dir W%2.tag