Grandstream GXP2000

Enter password: admin

Set IP address

Enter AlphaCom IP address and User ID

Make sure that the phone has the latest firmware version.

Factory default settings

How to perform a Factory Reset of the GXP2000:

1. Disconnect the ethernet cable
2. Press the round MENU button to enter the menu.
3. Scroll down to CONFIG and select it (by pressing round button again)
4. Scroll down to Factory Reset and select it.
5. Move cursor to the empty space above the OK and CANCEL.
6. Enter the MAC Address with alphabets and numbers.
7. Once finished, press round button till cursor is on OK.
8. Press the round button once more to initiate the Factory Reset.
9. Reconnect the ethernet cable

The display will show the IP address of the phone.

Configuration of the phone via Web Browser

Access the phone’s Web Configuration Menu

• Connect the computer to the same network as the phone
• Make sure the phone is turned on and shows its IP-address in the display
• Start a Web-browser on your computer
• Enter the phone’s IP-address in the address bar of the browser
• Enter the administrator’s password to access the Web Configuration Menu

The default administrator password is “admin”; the default end-user password is “123”.

NOTE: When changing any settings, always Update them by pressing the button on the bottom of the page. Reboot the phone to have the changes take effect. If, after having submitted some changes, more settings have to be changed, press the menu option needed.

Minimum configuration required

Basic Settings:

IP address: Select DHCP (obtain IP address automatically from the network), or enter IP address, subnet mask and gateway IP if using Static IP.

Account 1:

Account Active: Yes

Account name: Any text

SIP Server: The IP address of the AlphaCom

SIP User ID: The directory number of the phone. Must be the same as entered in the Users & Stations list in AlphaPro

Authenticate ID: Same as SIP User ID

Name: The name of the user, e.g. John Smith. Will show up in the display in idle.

Send DTMF: via SIP INFO

Preferred Vocoder: Enter PCMU for all eight choises

Configuration in AlphaCom E

The configuration described below is applicable for AMC 10.56 and higher. As from AMC software 10.56 the SIP phones are configured as regular stations in AlphaCom, which makes the configuration very simple.

• In AlphaPro select the Users & Stations window
• Select a free user from the list. Select a user were there is no ASLT or ATLB line card present
• Enter the directory number, must be the same number as the SIP User ID in the phone
• Enter the name. Typically the same name as entered in the phone
• Enable the "SIP Station" flag
• Set Codec = G711u and packet size = 20ms.