Additional Ringers (Zenitel Connect Pro)

The Additional Ringers feature allows extra devices to ring in parallel with the originally called device. This ensures that incoming calls can be heard or answered from multiple locations.

Additional ringers are configured per account in the device’s Call Settings page. There is no maximum limit to how many additional ringers can be assigned.

Feature Behavior

• Auto‑answer interaction
  • When additional ringers are configured, the originally called device is automatically set to Auto‑answer Off.
  • If the device is later configured to Auto‑answer On or User Selectable in a way that enables auto‑answer, the Additional Ringers feature will not function correctly, as the original device will answer the call immediately.

• Compatibility with Breakthrough and High Priority
  • The feature works with Breakthrough (M during ringing) and High Priority calls.
  • In both cases, the originally called device receives the call.

• Interaction with Call Forwarding
  • If Unconditional Forwarding is enabled on the originally called device, additional ringers are ignored.
  • If forwarding is set on any additional ringer, those forwarding rules are not applied; the additional ringer behaves as if no forwarding were configured.
  • Forwarding on Busy on the original device does not trigger parallel ringing— the call is forwarded directly.
  • Forwarding on Timeout stops all parallel ringing (including the original call leg) and initiates a new call toward the forwarded destination.

• Do Not Disturb (DND)
  • DND on the originally called device prevents parallel ringing from being triggered.
  • Additional ringers that are in DND will not participate in parallel ringing.