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Automatic Search with more than 3 hops

From Zenitel Wiki

Revision as of 09:09, 16 December 2015 by Perage (talk)

This article describes one method the extend the automatic search range.

In the example below the doors (UDP group 1) are all ringing to station 101, which unanswered will transfer to 102, 103, 104, 105 and 106 in a sequence.

Step 1

Create two event trigger numbers in Directory&Features:

AutoSearch app1.PNG


AutoSearch app2.PNG


Step 2

Set up Automatic Search for 101 - Front Desk:

AutoSearch app3.PNG


The Automatic Search will transfer the call to 102, then 103 and finally it will force the door station to dial an event trigger:

AutoSearch app4.PNG


Step 3

Create the Event:

AutoSearch app10.PNG


The actions are:

Pause
Pause
$C L%1.dir
Pause
Pause
$CALL L%1.dir L104

Now the door is actually calling 104, which has its own search list:

AutoSearch app6.PNG


AutoSearch app7.PNG


The second search set will transfer the call to 105, then 106 and finally it will force the door station to call yet another event trigger. This time it is possible to choose to either end the call, or make a loop back to the first station:

Step 4a

Ending the call:

AutoSearch app8a.PNG


Step 4b

Making a loop:

AutoSearch app11.PNG


Actions are:

Pause
Pause
$C L%1.dir
Pause
Pause
$CALL L%1.dir L101


Step 5

The above described solution will require that all receiving stations are set to private. The private ring time can be changed in the global settings under Exchange&System->System->Timers. Default is 11 seconds:

AutoSearch app9.PNG