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INCA Video Desk Station LED Indicators

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Revision as of 08:20, 20 November 2020 by Roarl (talk | contribs)

Station LED

LED4 - Red 5mm LED on board rear side, also seen through front plate.

Station LED


Blinking at 1 second intervals:
Station has no connection to the ICX-AlphaCom Server.

Possible reasons:

  • No connection to Ethernet
  • Wrong AlphaCom IP address configured
  • Invalid IP address
  • No gateway or wrong gateway to the ICX-AlphaCom Server

Blinking at 5 second intervals:
Station connected but NOT registered in the ICX-AlphaCom Server.

Possible reasons:

  • Station has not been programmed in AlphaPro
  • Missing IP Station license in ICX-AlphaCom Server

No blinking:

Possible reasons:

  • Station connected and registered to the ICX-AlphaComo Server
  • Station not powered up (if no other LEDs are active)

Display Color Bar

In the LCD display there is a bar color indicating the connection status:

  • Yellow indicates that the IP Desktop Station is connected to the server.
  • Green indicates an active, incoming or outgoing call.
  • Red indicates that no network connection can be established. If an Ethernet cable is connected the IP Video Display should connect automatically during start up.
  • Yellow-Red flashing indicates that no connection to the server can be established. If the server and the IP Desktop Station is configured correctly the connection is established automatically during start up. (May take some time)