How to Program Station Directory Number & Text

Locating Directory Number Of Your Intercom Station In AlphaPro Database

To locate the directory number of your intercom station you will need to select the User/Station icon in AlphaPro. Once you enter this section of AlphaPro you will locate your intercom station's current directory number. Select it by browsing the left hand pane of the programming screen. Once it's located, select it with your mouse by clicking on it. When selected, the details related to this directory number will be shown on the right hand side of the programming screen. You will see the directory number of the station you have selected and directly below it the display text related to it.

Note: Multiple directory numbers and changing of station text can be done one by one by simply repeating the steps explained above.

Note: You must use the hardware programming key/dongle (USB or Parallel) to see the directory numbers above physical port 36 in the left hand pane. If you don't have the programming key you will only be able to program and change the directory numbers and features related to the first 36 directory numbers/physical ports of the AlphaCom system.

Changing Current Directory Number

Now that you have selected the directory number you wish to change you are now ready to change the current directory number to the directory number you desire for this intercom station. Using your mouse click and highlight the complete directory number in the directory number box, now you can enter the directory number you wish to program. Once you have entered the directory number AlphaPro will check if the database has any issues with the new directory number you have chosen. To check to see if the database has any issues you simply select another field, i.e. such as display text, station type, etc. If you get no warning messages then you may use the new directory number you have chosen, but if you get a warning message you must decide what you want to do.

Warning messages can be:

Warning, Directory Number Masking--If you get this message then the new directory number you are attempting to use is masking another intercom station number and it will provide you with the first stations directory number you are masking. You can chose to ignore this message, however if you do you may not be able to place a call to the station you are programming or the other intercom station(s) in the system. Usually you won't do this and you will want to use another directory number.

Duplicate Directory Number--If you get this message then the new directory number you are attempting to use is masking a feature number in the database, feature numbers are numbers you dial to activate features like all call/group call numbers, program channel numbers, conference numbers, etc. You must chose yes or no when you get this message, if you chose yes it will program your station directory number as you wish and delete the directory number on the feature and delete the feature from the database. If you chose no then no programming changes has been done and your directory number box is highlighted again for you to chose a different directory number to program for this station.

Note: Multiple directory numbers can be changed one by one by simply repeating the steps explained above.

Once you have finished changing your directory number you select OK on the bottom of the screen to save the change in the AlphaPro database.

Changing Station Text

By clicking your mouse in the box where the station text is located and highlighting it allows you to change the text. You can use any combination of letters/numbers you desire when assigning text to a station directory number.

Note: It is a good practice to limit the total amount of characters to 10 because of the amount of characters LCD stations can show during intercom calls.

Note: Multiple directory numbers station text can be changed one by one by simply repeating the steps explained above.

Once you have finished changing the station text related to the station directory number you select OK on the bottom of the screen to save the change in the AlphaPro database.

Sending Program Changes to AlphaCom

Note: The following assumes that the user has a basic knowledge of AlphaPro.

Now you are ready to send the changes you have made which can be both the station directory number(s) and the station text(s).

You will now click on the Start Communication Program Icon. If you connect to the AlphaCom it will open a box where you will have to enter the correct username and password in order to log on and communicate with the AlphaCom audio server.

Default Username is: admin (all lower case) Default Password is: alphaadmin (all lower case)

If the username and or password has been changed then they will be different then the default ones shown above and you will have to enter the changed username and or password.

Once you enter the correct username and password you will be connected to the AlphaCom audio server and an additional toolbar will appear with icons that are used to send programming from AlphaPro to the AlphaCom.

If you are sure that the database you are using is the same one you have used to program the AlpahCom before then you can select SendChg, if you aren't sure and you want to make sure the entire database in AlphaPro is sent to the AlphaCom then you select a SendAll. If you select SendAll it will overwrite the entire database that exists in the AlphaCom at this time so be sure before you do this that it is the action you want to take. If you aren't sure and you only want to send the changes you have made then select SendChg.