1-4f. Main Features – Call Request (solution)

System configuration

CRM - Control Room Master

Configure the Main Guard for call queing by setting station type to "CRM" (Control Room Master).

Set the Station Type = CRM. This will change the display into a four-line display, and it will be more suitable for call request handling

The display might look a bit strange after changing it to "CRM". Dial 789 to refresh the new display settings.

Call Request

The call button at the Entrance and at the Elevator should generate a Call Request to the Main Guard:

Program DAK 1 of the two substations to dial 623 + 400

Call Request - Hotline

2 seconds after Mr. Galilei lifts the handset, a Call Request should be made to the Main Guard. The Call Request should be removed if the handset is replaced before answered:

Enable the "Hotline Call" function for Mr. Galilei

Program off-hook to generate a Call Request and on-hook to cancel the Call Request

In Exchange & System -> System, change the Hotline Call timer to 20 (2.0 sec)

The Main Guard should answer the first call in queue by pressing the leftmost DAK key below the display:

Program the first Navigation Key to dial 7638 - Answer Call Request

By activating the DAK key D1 at the Main Guard, new call requests should be forwarded to the Reception:

Program the first DAK key to dial 7870 + Reception. This will activate the Call Request forwarding