Door Opening - Configuration example

Operator 120 in conversation with Door 106, pressing digit "6" to open the door

This article explains how to configure the Door Opening feature.

Door opening is a standard feature in the ICX-AlphaCom and AlphaCom XE. When an operator is in a conversation with a door station, the operator can press digit 6 to activate a relay. The relay will be pulsed for 3.5 seconds (configurable).

As an option, it is also possible to play a prerecorded message at the door, saying e.g. "The door is open, please enter".

Map the relay to a Logical RCO

All Zenitel IP stations have an inbuilt relay. The relay must be mapped to a "Logical RCO" in the ICX-AlphaCom server. The mapping is done from AlphaPro, Exchange & System > RCO. Here the logical RCO is assigned to a physical address. The physical address is given as Station ID + Pin Number.

Open Exchange & System > RCO, and select a free RCO from the list to the left and click the Change button:

Default RCO configuration

Change the following parameters:

• Description: Any text
• RCO Type = Station
• Station physical number: The physical number of the door station (Not the directory number)
• Pin number: The output number related to the relay, normally "7" (see below)

Mapping logical RCO 6 to the relay of station 6 (106 - Entrance)

What Pin Number to use depends on the station type:

• Zenitel IP Stations (Turbine generation): Use Pin Number = 7
• INCA Stations (the old generation Zenitel IP stations): Use Pin Number = 1

For an overview of which devices are supporting RCOs and what pin numbers they use, see Devices_supporting_RCOs

A Reset of the ICX-AlphaCom server is required for the RCO mapping configuration to take effect

Creating Event for Door Opening

In AlphaPro, open Users & Stations, and select the door station from the list to the left. Then select the button Events. Insert a new event with the following properties:

Door Opening event

This event is triggered when the operator dials digit 6 while in conversation with the door. Note that the Door Station is the owner of the event (here physical number 6). When Related To can be set to "All", meaning whoever in conversation with the door is allowed to dial digit 6 to trigger the door opening. In this example we have chosen to limit this access by selecting a single station; Operator with Directory number 120.

In the example above RCO 6 will be pulsed for 3.5 sec when the Door Opening feature (digit 6) is pressed. The RCO Pulse Time can be change in the Exchange & System > System > Timers tab.

Upload the database using the Send All button.

A Reset of the ICX-AlphaCom server is required for the RCO mapping configuration to take effect

Playing a prerecorded message at the door

Playing an audio message at the door

A prerecorded audio message can be played at the door when the operator activates the door lock, saying e.g. "The door is open, please enter".

This feature requires an Audio Messaging license

A wav file must be uploaded to the ICX-AlphaCom server. Sample wav files can be found on the download page.

Uploading the wav file as Announcement Message (Message group 30) number 3 (Group index 3)

The Door Opening event created in the previous section needs to be modified:

Door Opening event playing message 3 (8193) to group 890