Forward unattended Call Request (Event Handler)
From Zenitel Wiki
This article describes how an unattended Call Request can be forwarded to another station.
A more modern (and recommended) approach is to use the Automatic Search feature.
Software requirement:
- ICX-AlphaCom: Any
- AlphaCom: AMC 08.10
Example 1. Call Request to local guard, forward to guard 1234 after 10 - 19 seconds if unanswered
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - Start the mail timer when call request is received.
Event Owner: | The Local Guard |
Event type: | 10 - Received mail |
When change to: | ON |
When related to: | All |
Action: | $SMT L%1.dir W%2.tag Q10 |
Event 2 - When timeout, copy the mail to 1234 and delete own mail.
Event Owner: | The Local Guard |
Event type: | 20 - Mail timeout |
When change to: | ON |
When related to: | All |
Action: | $CPYM L%1.dir W%2.tag L1234 |
$DELM L%1.dir W%2.tag |
Example 2. Call Request to local guard, forward to guard 1234 in node 4 after 10 - 19 seconds if unanswered
In AlphaPro, go to Exchange and System -> Events, press Insert and create the following events:
Event 1 - Start the mail timer when call request is received.
Event Owner: | The Local Guard |
Event type: | 10 - Received mail |
When change to: | ON |
When related to: | All |
Action: | $SMT L%1.dir W%2.tag Q10 |
Event 2 - When timeout, copy the mail to 1234 in node 4 and delete own mail.
Event Owner: | The Local Guard |
Event type: | 20 - Mail timeout |
When change to: | ON |
When related to: | All |
Action: | $CPYM L%1.dir W%2.tag L(4)1234 |
$DELM L%1.dir W%2.tag |