Blind Transfer During Connection
From Zenitel Wiki
Description
The original AlphaCom is only capable of doing transfere after an successfull inquiry to another station during connection. This means if no answare during inquiry it is not possible to transfere the call to a private ringing station or a ringing group.
Direct transfer is based on the Inqury during connection feature (55). Configuring Inquiry with parameter 1 = 1 will activate transfere directly to the feature directory number dialed during Inquiry. This extend the transfer feature to also give the possibility to do transfere to:
- Stations in private.
- Ringing groups
- Group call
- ++
Software Operation
A calls B, and B activate direct transfer to C
- B activate Direct transfere during connection. A and B -"CONN" agent is parked. A gets on hold tone, B is in collect digit state.
- B collect digits until an available feature during connection match is found in the directory table.
- B sends the directory number collected to its own "CONN" agent, B-agent send the directory number to A-"CONN" agent, that will forward the number to A-"SBS".
- A- "SBS" will disconnect the current call and activate the received directory number. (B-will disconnect)
A calls B, and A activate direct transfer to C and B is a SIP connection.
- A activate Direct transfere during connection. A-"REM_CONN" agent is parked.
- A collect digits until an available feature during connection match is found in the directory table.
- A sends the directory number collected to its own "REM_CONN" agent, B-agent send the directory number to B-"SBS",
- B- "SBS" will