|
|
Line 23: |
Line 23: |
| * Restore the customer data by doing a '''[[Communicate_(alphaPro)|SendAll]]''' operation from [[AlphaPro]]. Reset the exchange when the SendAll is finished. | | * Restore the customer data by doing a '''[[Communicate_(alphaPro)|SendAll]]''' operation from [[AlphaPro]]. Reset the exchange when the SendAll is finished. |
| | | |
− | ==Upgrading AMC-IP software version 10.x==
| |
| | | |
− | ===Compatibility===
| |
− | *When updating to AMC IP software version 10.60.3.x, all AlphaCom E exchanges in a VoIP AlphaNet network with a software version lower than 10.40 MUST be upgraded at the same time. This requirement does not exist for exchanges connected via [[AGA]] or [[AE1]] cards, either connected directly or via multiplexer equipment, where the data is transferred via serial data links.
| |
− | *For programming of the exchange, AlphaPro 10.28 or later must be used.
| |
− |
| |
− | === Upgrade procedure ===
| |
− | '''''Note:''''' Only AMC-IP cards with software version 10.51 or higher should be upgraded to version 10.60.3.x.
| |
− | If the software version is older then 10.51, an upgrade to 10.51 must be done first.
| |
− |
| |
− | Download the AMC-IP software package alpha_sys_10_60_3_x.tbz2 (and alpha_sys_10_51.tbz2 if required) from the [[Downloads|download page]], and save the file on your PC.
| |
− | '''''Note:''''' When upgrading to AMC version 10.51 from AMC 10.42 or earlier versions,
| |
− | the current configuration will be lost, and factory default settings will be loaded.
| |
− | The configuration made from AlphaWeb (e.g. IP addresses, IP routing etc.) will be kept.
| |
− | When upgrading from 10.51 to 10.60.3.x the current configuration remains.
| |
− | * '''Backup:''' Before doing the upgrade, the costumer data must be backed up by doing a '''GetAll''' operation from [[AlphaPro]].
| |
− | * Use Internet Explorer or another internet browser and log on to the AlphaCom Web interface ([[AlphaWeb]]) and select '''System Upgrade''' -> '''System Upgrade'''.
| |
− | [[Image:AlphaWeb System Upgrade.png|thumb|left|500px|AlphaWeb - System Upgrade]]
| |
− | <br style="clear:both;" />
| |
− | * If there are any files listed under "Repository AMC System Packages" these files should be deleted to free up space.
| |
− | * '''Browse''' to the AMC-IP software file, and select '''Upload'''. The file will now be transferred from the PC to the AMC-IP board. The upload process takes approx. 1 minute.
| |
− | [[Image:AlphaWeb File to Upload.png|left|thumb|500px|AlphaWeb - Browse and Upload]]
| |
− | <br style="clear:both;" />
| |
− | * When the upload is finished an "Install Selected" button will appear.
| |
− | * Press '''Install Selected''' to install the software. This takes approx. 2 minutes. The upgrade status is shown in the web browser.
| |
− | * When the software installation is finished the system will restart.
| |
− | * Restore the configuration by doing a '''SendAll''' operation from AlphaPro. Reset the exchange when the SendAll is finished.
| |
− | <br style="clear:both;" />
| |
− |
| |
− | ===Additional notes ===
| |
− | * Downgrade from AMC 10.60.3.x to a 10.5x or earlier version of AMC is only possible by doing a complete [[AMC Flash Image update]].
| |
− |
| |
− | '''''Note:''''' To upgrade from main version 10 to 11 please follow the [[AMC_Flash_Image_Update_XE|Image Upgrade procedure]]
| |
− | before proceeding to upgrade the software to the latest version.
| |
| | | |
| [[Category:AlphaCom E Software]] | | [[Category:AlphaCom E Software]] |
This article describes how to upgrade the software on an black AMC-IP board, hardware revision 5 or later.
Backup
Configuration data will be lost when doing the upgrade.
The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.
Upgrading to AMC-IP software version 11.5.3.1
The software 11.5.3.1 is only supported on the black AMC IP boards (HW version 5 and higher). Hardware revision 4 or earlier (the red AMC-IP board) is not supported.
Upgrade procedure
Download the file bsp_31.00.3.2.apkg.
- Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.
- Browse to the previously downloaded bsp file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.
Browse and Upload the board support package file
- When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
- When the software installation is finished the system will restart with the new software.
- Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.