AMC-IP software upgrade (Black AMC-IP board)

AMC-IP Processor Board (Black)

This article describes how to upgrade the software on a black AMC-IP board, hardware revision 5 or later.

This is the currently produced AMC-IP board. It replaced the red AMC-IP board (hardware revision 4) in 2010.

Backup

Configuration data will be lost when doing the upgrade.

The customer data MUST be backed up by doing a GetAll operation from AlphaPro before the upgrade is performed.

Upgrading to AMC-IP software version 11.5.3.1

The software 11.5.3.1 is only supported on the black AMC IP boards (HW version 5 and higher). Hardware revision 4 or earlier (the red AMC-IP board) is not supported.

Upgrade procedure

Download the file bsp_31.00.3.2.apkg. This file contains the AMC-IP software version 11.5.3.1, as well as updated Linux version and security updates.

• Use an internet browser and log on to the AlphaCom Web interface (AlphaWeb) and select System Maintenance -> System Upgrade.

• Browse to the previously downloaded bsp file, and select Upload. The file will now be transferred from the PC to the AMC-IP board.

Browse and Upload the board support package file

• When the upload is finished an Install button will appear. Press the Install button, the upgrade status is shown in the web browser.
• When the software installation is finished the system will restart with the new software.
• Restore the customer data by doing a SendAll operation from AlphaPro. Reset the exchange when the SendAll is finished.