Difference between revisions of "AlphaCom XE demo suitcase - Milestone setup"

Latest revision as of 08:17, 6 July 2012

This article describes how to install Milestone XProtect Professional IP video surveillance software, and how to configure the software to work with the AlphaCom XE Demo suitcase.

The setup is also shown in this video: Milestone_setup

On the USB memory stick coming with the demo suitcase you find:

The Milestone Professional software ver. 7.0
A text file with the Software License Code (SLC.txt)
A .dlk file with the Device License Key (DLK) for connecting to the camera

Installation Instructions

Installing Milestone XProtect Professional on a PC

IMPORTANT: XE1 DemoSuitcases delivered before July 2012 must install Milestone XProtect Professional version 7. Deliveries made from July 2012 onwards MUST install Milestone XProtect Professional version 8.

On the USB memory stick, locate and run the file MilestoneXProtectProfessionalSystem_en-US.msi. Alternatively, download and install the file from http://www.milestonesys.com/Downloads.
When the installation wizard starts, click Next to continue.
Read and accept the End User License Agreement, then click Next.
Select "Typical installation".
Select "Install licensed version"
Enter a username (e.g. admin), organisation (e.g. Microsoft) and the Software License Code SLC found in the SLC.txt file, then click Next.
Click Finish on the last step to complete the installation.

Importing the License Key

Milestone version 7 License installation on XE1 DemoSuitcases delivered before July 2012:

Open the Management Application.
In the Management Application’s File menu, select Import DLKs...
Browse to the location of the .dlk file (e.g. the USB memory stick), select the file, and click Open. The DLK is now imported into XProtect Professional.

Note that the DLK is related to the MAC address of the camera coming with the suitcase, and the Milestone software will work with this camera only. The MAC address (S/N) is the 12 digit number found on the rear side of the IP camera.

Milestone version 8 License installation on XE1 DemoSuitcases delivered from July 2012 onwards:

Open the Management Application.
In the Management Application’s File menu, select "Manage License Offline" and then "Import License"
Browse to the location of the .lic file(e.g. USB memory stick), select the file, and click Open.

The Management Application answers with "License imported successfully".

The LIC is now imported into XProtect Professional.

Note that the LIC is related to the MAC address of the camera delivered with the suitcase, and the Milestone software will work with this camera only. The MAC address (S/N) is the 12 digit number found at the rear of the IP camera.

Configuration Instructions

Assign IP address 192.168.1.2 to the PC. The IP camera is preconfigured with IP address 192.168.1.20. Connect the PC and the camera to the network switch.

XProtect Professional Server

Add the camera to XProtect Professional

In the Management Application, start the Add Hardware Devices wizard.
Select the hardware device detection method Manual, and then click Next
Leave the Use box cleared, enter Address 192.168.1.20, choose the default User Name <default>, enter Password "root" and select the default Hardware Driver option "Auto-detect hardware type". Click Auto-detect. The Verified box indicates whether access to the camera has been verified. Click Next.
On the next page, click Finish.

Configure Matrix for Manual Video Sharing

In the Management Application’s Navigation pane, expand Advanced Configuration, right-click Matrix and select Properties.
Enable the use of Matrix by selecting the Enable Matrix check box.
Specify required Matrix Recipients properties:

Name = Control Room
Address = 192.168.1.2
Port = 12345
Password = 12345
Check the box "Matrix recipient is a Smart Client", click Add

Add Generic Events

In the Management Application’s navigation pane, expand Advanced Configuration, then expand Events and Output. Right-click Generic Events and select Add New Generic Event
In the Generic Event Properties window, click the Add button, enter Event Name = Connect104 and Event substring = Cam104. Click the Add button to the right of the Event substring field. Then click OK.
In the navigation pane, right-click Generic Events again and select Add New Generic Event
In the Generic Event Properties window, click the Add button, enter Event Name = Disconnect and Event substring = CamOff. Click the Add button to the right of the Event substring field. Then click OK.

Configure Matrix for Automatic Video Sharing

In the Management Application’s Navigation pane, expand Advanced Configuration, right-click Matrix and select Properties.
Select Matrix Event Control and right-click the Matrix recipient.
Select Generic > Connect104
Right-click Connect104 and select Connect
Right-click Connect and select Camera 1
Right-click the Matrix recipient again, and select Generic > Disconnect
Right-click Disconnect and select Disconnect
Press OK

Configure User Access

In the Management Application’s Navigation pane, select Wizards
Start the Configure User Access... wizard, then click Next and Next
Enter User Name (e.g. demo) and Password (e.g. demo). Confirm password, and press Add Basic User. Press Next, then Finish.

Click the Save Changes and Restart Surveillance Services button in the Management Application’s toolbar for the changes to take immediate effect.

PC firewall

Open the TCP port 1234 in the Windows firewall of the PC:

Windows XP: Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type: TCP. Name: Milestone. Port number: 1234.

Smart Client

The Smart Client is used to display images from the camera. To configure the Smart Client, follow these steps:

Start the Smart Client; either from Windows Start menu, or by double-clicking the Smart Client desktop shortcut.
To log in, select Basic Authentication, and enter User name (e.g. demo) and Password (e.g. demo). Press Connect.
Select the Setup tab, right-click the Private folder, and create a New Group.
Right-click the New Group, and select New View > 4:3 > 1:1.
From the System Overview section, drag the Matrix icon into the view and release it. The view will get a blue borderline, indicating matrix function.
While the main window is in focus, scroll down to the Properties section and click Connection Settings. Enter port number 12345 and password 12345.
Click the Live tab in order to see live images from the camera during calls between IP substation 104 and the CRMV station.

@@ Line 1: / Line 1: @@
-{{stub}}
 This article describes how to install Milestone XProtect Professional IP video surveillance software, and how to configure the software to work with the [[AlphaCom XE demo suitcase - User Guide|AlphaCom XE Demo suitcase]].
+The setup is also shown in this video: [{{SERVER}}/alphawiki/downloads/Milestone_setup_for_XE_demosuitcase.mp4 Milestone_setup]
 On the USB memory stick coming with the demo suitcase you find:
@@ Line 9: / Line 11: @@
 ==Installation Instructions==
-'''Installing Milestone XProtect Professional on a PC:'''
+===Installing Milestone XProtect Professional on a PC===
+'''IMPORTANT:''' XE1 DemoSuitcases delivered ''before'' July 2012 must install Milestone XProtect Professional version 7. Deliveries made from July 2012 onwards '''MUST''' install Milestone XProtect Professional version 8.
 # On the USB memory stick, locate and run the file MilestoneXProtectProfessionalSystem_en-US.msi. Alternatively, download and install the file from http://www.milestonesys.com/Downloads.
 # When the installation wizard starts, click Next to continue.
@@ Line 18: / Line 21: @@
 # Click Finish on the last step to complete the installation.
 <br>
-'''Import the Device License Key DLK:'''
+===Importing the License Key===
+'''Milestone version 7''' License installation on XE1 DemoSuitcases delivered before July 2012:
 # Open the Management Application.
 # In the Management Application’s File menu, select Import DLKs...
@@ Line 24: / Line 29: @@
 Note that the DLK is related to the MAC address of the camera coming with the suitcase, and the Milestone software will work with this camera only. The MAC address (S/N) is the 12 digit number found on the rear side of the IP camera.
+'''Milestone version 8''' License installation on XE1 DemoSuitcases delivered from July 2012 onwards:
+# Open the Management Application.
+# In the Management Application’s File menu, select "Manage License Offline" and then "Import License"
+# Browse to the location of the .lic file(e.g. USB memory stick), select the file, and click Open.
+The Management Application answers with "License imported successfully".
+The LIC is now imported into XProtect Professional.
+Note that the LIC is related to the MAC address of the camera delivered with the suitcase, and the Milestone software will work with this camera only. The MAC address (S/N) is the 12 digit number found at the rear of the IP camera.
 == Configuration Instructions==
@@ Line 29: / Line 45: @@
 Assign IP address 192.168.1.2 to the PC. The IP camera is preconfigured with IP address 192.168.1.20. Connect the PC and the camera to the network switch.
-'''Add the camera to XProtect Professional:'''
+===XProtect Professional Server===
+====Add the camera to XProtect Professional====
 # In the Management Application, start the Add Hardware Devices wizard.
 # Select the hardware device detection method '''Manual''', and then click Next
@@ Line 36: / Line 53: @@
-'''Configure Matrix for Manual Video Sharing'''
+====Configure Matrix for Manual Video Sharing====
 # In the Management Application’s Navigation pane, expand Advanced Configuration, right-click Matrix and select Properties.
 # Enable the use of Matrix by selecting the Enable Matrix check box.
-# Specify required Matrix Recipients properties.
+# Specify required Matrix Recipients properties:
-##Name = Control Room
+:*Name = Control Room
-##Address = 192.168.1.2
+:*Address = 192.168.1.2
-## Port = 12345
+:* Port = 12345
-## Password = 12345
+:* Password = 12345
-## Check the box "Matrix recepient is a Smart Client", click Add
+:* Check the box "Matrix recipient is a Smart Client", click Add
-'''Add Generic Events'''
+====Add Generic Events====
 # In the Management Application’s navigation pane, expand Advanced Configuration, then expand Events and Output. Right-click Generic Events and select Add New Generic Event
-# In the Generic Event Properties window, click the Add button, enter Event Name = Connect104 and Event substring = Cam104. Click the Add button to the right of the Event substring field. Then click Add and OK at the buttom of the window.
+# In the Generic Event Properties window, click the Add button, enter Event Name = Connect104 and Event substring = Cam104. Click the Add button to the right of the Event substring field. Then click OK.
 # In the navigation pane, right-click Generic Events again and select Add New Generic Event
-# In the Generic Event Properties window, click the Add button, enter Event Name = Disconnect and Event substring = CamOff. Click the Add button to the right of the Event substring field. Then click Add and OK at the buttom of the window.
+# In the Generic Event Properties window, click the Add button, enter Event Name = Disconnect and Event substring = CamOff. Click the Add button to the right of the Event substring field. Then click OK.
+====Configure Matrix for Automatic Video Sharing====
+# In the Management Application’s Navigation pane, expand Advanced Configuration, right-click Matrix and select Properties.
+# Select Matrix Event Control and right-click the Matrix recipient.
+# Select Generic > Connect104
+# Right-click Connect104 and select Connect
+# Right-click Connect and select Camera 1
+# Right-click the Matrix recipient again, and select Generic > Disconnect
+# Right-click Disconnect and select Disconnect
+# Press OK
- (described is the following). When ready, click OK, or click the Add button to add a timer event (see page 115) to the event you have just created.
-# Save your configuration changes by clicking the Save Configuration button in the Management Application’s toolbar.
-#Select Matrix Event Control and configure Matrix Event Control properties:
- (described in the following). When ready, click OK.
-When ready, click OK, or select Matrix Event Control to configure automatically triggered video sharing.
+====Configure User Access====
-.
+# In the Management Application’s Navigation pane, select Wizards
-Save your configuration changes by clicking the SaConfiguration button in the Management Application’s toolbar.
+# Start the Configure User Access... wizard, then click Next and Next
+# Enter User Name (e.g. demo) and Password (e.g. demo). Confirm password, and press Add Basic User. Press Next, then Finish.
+Click the '''Save Changes and Restart Surveillance Services''' button in the Management Application’s toolbar for the changes to take immediate effect.
-'''Do the following to configure the Matrix function:'''
+===PC firewall===
-* Click the Matrix button in the Administrator main window.
+Open the TCP port 1234 in the Windows firewall of the PC:
-* In the Config tab enable “Milestone XProtect Matrix”, and enter a name, the IP address of your PC (192.168.1.2), port number 12345 and password 12345.  Enable “Smart Client”. Click Add, Apply and OK.
+* Windows XP: Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type: TCP. Name: Milestone. Port number: 1234.
-* Click the Generic Events button in the Administrator main window.  Click Add new event.
-* Enter event name Camera 104 and Event substring Cam104. Click Add and OK.
-* Click Add new event again. Enter event name Disconnect and Event substring CamOff. Click Add and OK.
-* Click the Matrix button in the Administrator main window.
-* Highlight your PC in the list, and select the Event tab.
-* Right click the matrix icon and select Generic. Then select Camera 104.
-* Right click Camera 104, and select Connect. Right click Connect and select Entrance.
-* Right click the matrix icon again and select Generic. Then select Disconnect.
-* Right click Disconnect, and select Disconnect.
-* Exit the Administrator
-<br><br>
-Users access to images is handled by the ImageServer service, which automatically runs in the background on your XProtect Professional server.
-'''Do the following to configure the ImageServer service:'''
+===Smart Client===
-* Open the Image Server Administrator window; either from Windows Start menu, or by double-clicking the ImageServer Administrator desktop shortcut.
+The Smart Client is used to display images from the camera. To configure the Smart Client, follow these steps:
-* Click the User Setup button to specify which users should be able to connect to your system. Do not forget to add yourself. Use Basic Users. Basic Users are users authenticated by a simple user name and password combination.
-* Having added users, you can simply select Full access for all users.
-* Close the ImageServer Administrator. If Windows Firewall pops up asking to unblock, select Yes.
-<br><br>
-'''Open TCP port 1234 in the Windows firewall of the PC running Milestone server:'''
-* Windows XP: Start > Control Panel > Windows Firewall > Exceptions tab > Add Port: Select port type: TCP. Name: Milestone. Port number: 1234.
-<br><br>
-'''To display images from the camera:'''
 * Start the Smart Client; either from Windows Start menu, or by double-clicking the Smart Client desktop shortcut.
-* Log in with one of the users defined in the ImageServer Administrator.
+* To log in, select Basic Authentication, and enter User name (e.g. demo) and Password (e.g. demo). Press Connect.
-* Create your first private view, by first creating a group under the Setup tabs Private top-level folder, and then create a 1x1 view within the group.
+* Select the Setup tab, right-click the Private folder, and create a New Group.
-* From the Setup tabs System Overview section, drag the Matrix icon into the view and release it. The view will get a blue borderline, indicating matrix function.
+* Right-click the New Group, and select New View > 4:3 > 1:1.
-* While the main window is in focus, click Connection Settings in the Properties selection, and enter port number 12345 and password 12345.
+* From the System Overview section, drag the Matrix icon into the view and release it. The view will get a blue borderline, indicating matrix function.
+* While the main window is in focus, scroll down to the Properties section and click Connection Settings. Enter port number 12345 and password 12345.
 * Click the Live tab in order to see live images from the camera during calls between IP substation 104 and the CRMV station.
-== Related articles ==
+== Related links and articles ==
-[[AlphaCom XE demo suitcase - User Guide]]
+* [[AlphaCom XE demo suitcase - User Guide]]
+*  [{{SERVER}}/alphawiki/downloads/GenericEventTest.exe Generic_Event_tester]