Difference between revisions of "Blind Transfer During Connection"

Latest revision as of 10:37, 24 May 2022

Blind Transfer feature

Description

Blind Transfer is a variant of the standard Call Transfer.

Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
Dial the directory number of the third station or an idle feature code.
Station on hold will connect to the feature dialed and disconnect yourself.

Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.

Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer

This extends the transfer feature to also give the possibility to do transfer to:

Stations in private
Ringing groups
SIP phones
Group call
++

@@ Line 1: / Line 1: @@
+{{AI}}
+[[Image:BlindTransfer2.PNG|thumb|200px|Blind Transfer feature]]
 == Description ==
-The original AlphaCom is only capable of doing transfere after an successfull inquiry to another station during connection. This means if no answare during inquiry it is not possible to transfere the call to a private ringing station or a ringing group.
+Blind Transfer is a variant of the standard [[Call Transfer]].
+*Press 2 during conversation to put the station on hold, the station on hold will receive a busy signal
+*Dial the directory number of the third station or an idle feature code.
+*Station on hold will connect to the feature dialed and disconnect yourself.
-Direct transfer is based on the Inqury during connection feature (55). Configuring Inquiry with parameter 1 = 1 will activate transfere directly to the feature directory number dialed during Inquiry. This extend the transfer feature to also give the possibility to do transfere to:
+Blind Transfer (feature 55/1) is not included in Factory Default. To enable digit "2" for Blind Transfer, modify the parameter 1 as indicated in the screen shot below.
-* Stations in private.
+[[File:BlindTransfer.PNG|thumb|left|600px|Change "ID" to "1" to turn digit "2" during a call into a Blind Transfer]]
+<br style="clear:both;" />
+This extends the transfer feature to also give the possibility to do transfer to:
+* Stations in private
 * Ringing groups
+* SIP phones
 * Group call
 *++
-== Software Operation ==
-A calls B, and B activate direct transfer to C
-* B activate Direct transfere during connection. A and B -"CONN" agent is parked. A gets on hold tone, B is in collect digit state.
-* B collect digits until an available feature during connection match is found in the directory table.
-* B sends the directory number collected to its own "CONN" agent, B-agent send the directory number to A-"CONN" agent, that will forward the number to A-"SBS".
-* A- "SBS" will disconnect the current call and activate the received directory number. (B-will disconnect)
-A calls B, and A activate direct transfer to C and B is a SIP connection.
+See also [[Call Transfer]]
-* A activate Direct transfere during connection. A-"REM_CONN" agent is parked.
+[[Category: ICX-AlphaCom features]]
-* A collect digits until an available feature during connection match is found in the directory table.
+[[Category: AlphaCom features]]
-* A sends the directory number collected to its own "REM_CONN" agent, B-agent send the directory number to B-"SBS",
-* B- "SBS" will

Difference between revisions of "Blind Transfer During Connection"

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Latest revision as of 10:37, 24 May 2022

Description