Difference between revisions of "Error message when starting AlphaPro after first time installation"
From Zenitel Wiki
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[[Image:SuperPro init failed.png|thumb|Error message when starting AlphaPro]] | [[Image:SuperPro init failed.png|thumb|Error message when starting AlphaPro]] | ||
| − | During AlphaPro installation also the driver for hardware key (USB or Parallel port dongle) is automatically installed. Occasionally it | + | During AlphaPro installation also the driver for hardware key (USB or Parallel port dongle) is automatically installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying '''"SuperPro initialization failed"''' or '''"RNBOsproInitialize Status = 12".''' |
This can be fixed by installing the driver separately: | This can be fixed by installing the driver separately: | ||
* Download, unzip and install the latest driver from safenet-inc.com: [http://www.safenet-inc.com/support/tech/latestdriver.asp System Driver] | * Download, unzip and install the latest driver from safenet-inc.com: [http://www.safenet-inc.com/support/tech/latestdriver.asp System Driver] | ||
Revision as of 12:02, 12 December 2008
During AlphaPro installation also the driver for hardware key (USB or Parallel port dongle) is automatically installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying "SuperPro initialization failed" or "RNBOsproInitialize Status = 12".
This can be fixed by installing the driver separately:
- Download, unzip and install the latest driver from safenet-inc.com: System Driver