Difference between revisions of "Error message when starting AlphaPro after first time installation"
From Zenitel Wiki
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This can be fixed by installing the driver separately: | This can be fixed by installing the driver separately: | ||
* Download, unzip and install the latest driver from safenet-inc.com: [http://www.safenet-inc.com/support/tech/latestdriver.asp System Driver] | * Download, unzip and install the latest driver from safenet-inc.com: [http://www.safenet-inc.com/support/tech/latestdriver.asp System Driver] | ||
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| + | [[Category:Troubleshooting]] | ||
| + | [[Category:AlphaPro Troubleshooting]] | ||
Revision as of 14:54, 9 February 2009
During AlphaPro installation the driver for hardware key (USB or Parallel port dongle) is also installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying "SuperPro initialization failed" or "RNBOsproInitialize Status = 12".
This can be fixed by installing the driver separately:
- Download, unzip and install the latest driver from safenet-inc.com: System Driver