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Difference between revisions of "Error message when starting AlphaPro after first time installation"

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[[Image:SuperPro init failed.png|thumb|Error message when starting AlphaPro]]
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[[Image:SuperPro init failed.png|thumb|300px|Error message when starting AlphaPro]]
 
During AlphaPro installation the driver for hardware key (USB or Parallel port dongle) is also installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying '''"SuperPro initialization failed"''' or '''"RNBOsproInitialize Status = 12".'''
 
During AlphaPro installation the driver for hardware key (USB or Parallel port dongle) is also installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying '''"SuperPro initialization failed"''' or '''"RNBOsproInitialize Status = 12".'''
  

Revision as of 09:09, 29 May 2012

Error message when starting AlphaPro

During AlphaPro installation the driver for hardware key (USB or Parallel port dongle) is also installed. Occasionally it happens that the driver for some reason is not properly installed. When starting the AlphaPro program you will get an error message saying "SuperPro initialization failed" or "RNBOsproInitialize Status = 12".

This can be fixed by installing the driver separately:

  • Download, unzip and install the latest driver from safenet-inc.com: System Driver