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Difference between revisions of "Genetec Sipelia - ICX-AlphaCom integration"

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(Audio issues)
 
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Zenitel devices can also be put in SIP-mode and directly register to the Sipelia. Video from TCIV+ stations can be shown during the call when the mode is set to H.264. No further setup is required for this.
 
Zenitel devices can also be put in SIP-mode and directly register to the Sipelia. Video from TCIV+ stations can be shown during the call when the mode is set to H.264. No further setup is required for this.
  
==Video from Vingtor-Stentofon intercom stations==
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==Video from Zenitel Devices==
  
 
===H.264===
 
===H.264===
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===MJPG===
 
===MJPG===
 
MJPEG is supported as from Security Center 5.4.
 
MJPEG is supported as from Security Center 5.4.
Select Vingtor-Stentofon cameras, then TCIV.
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* Select Vingtor-Stentofon cameras, then TCIV.
  
 
==Troubleshooting==
 
==Troubleshooting==
  
 
===Audio issues===
 
===Audio issues===
If you experience missing audio from/to a station, set codec G.722 to have lower priority than codecs G.711a and G.711u in the station. To do this, go to '''SIP Configuration''' > '''Account/Call''' in the '''Call Settings''' section
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If you experience missing audio from/to a station, set codec G.722 to have a lower priority than the G.711a and G.711u codecs in the station. To do this, go to '''SIP Configuration''' > '''Account/Call''' in the '''Call Settings''' section
 
* On software versions 5.1.3.0 and 02.11.3.0, you must enable [https://wiki.zenitel.com/wiki/Advanced_Configuration_Mode_(SIP) Advanced configuration mode] to change codec priorities
 
* On software versions 5.1.3.0 and 02.11.3.0, you must enable [https://wiki.zenitel.com/wiki/Advanced_Configuration_Mode_(SIP) Advanced configuration mode] to change codec priorities
  
  
 
[[Category:3rd party integration]]
 
[[Category:3rd party integration]]

Latest revision as of 15:07, 26 June 2023

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Introduction

Genetec has developed a Plug-in called Sipelia which provides an interface from its Security Center Software to ICX-AlphaCom or AlphaCom XE and intercom stations in SIP-mode.

Sipelia

Sipelia is a small IPBX. Security Center operator positions have a SIP-client which register with Sipelia.

ICX System

The interconnection between ICX-AlphaCom and Sipelia is a SIP-trunk. The only further programming which needs to be done in AlphaPro is to define directory numbers for feature 81 or 83. Association of cameras to intercom stations is in the Security Center and does not need any programming in AlphaPro.

AlphaCom XE

The interconnection between AlphaCom XE and Sipelia is SIP-trunk. The only further programming which needs to be done in AlphaPro is to define directory numbers for feature 81 or 83. Association of cameras to intercom stations is in the Security Center and does not need any programming in AlphaPro.

SIP-Stations

Zenitel devices can also be put in SIP-mode and directly register to the Sipelia. Video from TCIV+ stations can be shown during the call when the mode is set to H.264. No further setup is required for this.

Video from Zenitel Devices

H.264

Video from TCIV+ stations registered directly with Sipelia can be shown during the call when the mode is set to H.264. No further setup in Sipelia is required for this.

MJPG

MJPEG is supported as from Security Center 5.4.

  • Select Vingtor-Stentofon cameras, then TCIV.

Troubleshooting

Audio issues

If you experience missing audio from/to a station, set codec G.722 to have a lower priority than the G.711a and G.711u codecs in the station. To do this, go to SIP Configuration > Account/Call in the Call Settings section