ITSV-1 (ICX-AlphaCom)

UNDER CONSTRUCTION!!!

ITSV-1 IP Phone in AlphaCom system

This article describes how to set up the IP Video Phone ITSV-1 to operate in a AlphaCom system. The phone can be used for audio only, or it can also be used to show the video image from a Vingtor-Stentofon Video Door Station.

Licensing

If the Pulse Server is a Turbine device with firmware 4.7 or newer, or an INCA device with firmware 2.7 or newer, the ITSV-1 station will not require any license.
If the Pulse Server has older version than the above, the ITSV-1 station will require a SIP Phone license.

Pulse Server configuration

The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the Pulse Server.

Log on to the Pulse Server, and go to Server Mangement > Server Configuration > Directory Settings. In Third Party SIP Terminals table enter the number and the name.

Configure the ITSV-1 in the Pulse Server

Configuration of the ITSV-1 phone

Network settings

Power up the phone
Push on the touch screen, and select Settings > About phone > Network status to find the IP address.
Open a web browser on your computer, enter the IP address into the address bar (e.g. "http://192.168.0.160" or "192.168.0.160") and click Enter.
Enter the user name (default: admin) and password (default: alphaadmin) in the pop-up dialogue box and click Login
Select Maintenance > Network Settings to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.

Network settings in the ITSV-1 phone

SIP account

Select Account > Account 1 > General Settings
Account active: Check "Yes"
Account name: Is shown in the LCD screen to identify the account
SIP Server: The Pulse server IP address
SIP User ID: Must match with the directory number entered in the Pulse server
SIP Authentication ID: This ID is identical to the "SIP User ID"
Name: This text is shown as Caller ID when placing a call
Press Apply to activate the settings

Setting up a SIP account in the ITSV-1 phone

Configuration for Video

The ITSV-1 phone can be configured to show video image from the following Video Door Stations:

The video is streamed in MJPEG format directly from the camera to the phone. The Pulse Server is not involved in the video stream. The cameras must have a static IP address. The ITSV-1 phone supports up to 30 cameras per account.

The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the phone will look up in this Camera List, and find the correct URL for the associated camera.

In Account > Call Settings , select Account 1
Press the button Configure Door System to open the Camera List

Open the Camera List to define camera URL and directory numbers

In the Camera List, enter the camera URL and the directory number of the Video Door station:

Enter the camera URL and the directory number of the Video Door station in the ITSV-1 phone

What URL to use depends on the type/model of Video Door Station being used:

Turbine Compact IP Video - TCIV: http://<IP address of the camera>:8090/mjpg/video.mjpg
- Example: http://10.5.101.49:8090/mjpg/video.mjpg
IP Video Door Station - 1401110100 (CP-CAM camera): http://<IP address of the camera>/mjpg/video.mjpg
- Example: http://10.5.101.48/mjpg/video.mjpg
IP Video Door Station - 1401110200 (Axis camera): http://<IP address of the camera>/axis-cgi/mjpg/video.cgi
- Example: http://10.5.101.39/axis-cgi/mjpg/video.cgi

Door Opening feature (optional)

During conversation with a Turbine or INCA Door Station, the integrated relay of the door station can be operated by pressing digit "6" on the phone. As the Door Stations by default are configured to trigger on DTMF "6", no additional configuration is required for the Door Opening feature.

If there is a need to restrict which stations should be allowed to do Door Opening, this can be configured via Station Profiles.

Note: If the Door Station is of the INCA family, and has firmware 2.3.x.x or earlier, the DTMF methode must be set to SIP INFO in the ITSV-1 phone. Go to Account 1 > Codec Settings, and check DTMF via "SIP INFO":

Group Call

The ITSV-1 can be configured to receive group call audio.

The Pulse Server transmits group call audio using IP multicast technology. Each group call uses its own unique multicast IP address. The multicast IP address can be found by logging on to the Pulse Server, and navigate to Server Management > Group Call.

Finding the multicast addresses used by group calls

Make a note of the multicast addresses, then log in to the ITSV-1 station, and navigate to Advanced Settings > Multicast Paging. Set "Multicast Paging Codec" = G722, and enter the multicast address(es) found in the Pulse Server as indicated in the screen shot below:

Enter the multicast addresses in ITSV-1

Press Apply, then Reboot the ITSV station for the new settings to take effect.

When a group call is activated, the ITSV-1 will automatically play the audio in the loudspeaker. The display of the ITSV will show the text of the group call as entered in the "Label" field next to the multicast IP address.

If the ITSV is busy in a regular call when a group call is made, it will by default not play the group call audio. However, if Paging Barge (see screen shot above) is set to value "2" or higher, the current call will be placed On Hold, and the group call audio will be played. When the group call is ended, the ITSV user must press the Hold button to resume the call.

Camera Configuration

TCIV - Configuration of the camera

Log on to the TCIV station (default username: admin, password: alphaadmin)
Select SIP Configuration > Video Settings, and set:
- Video mode: MJPG HTTP
- Camera IP address and port: 8090 (if you use a different port number, the URL used in the phone Camera list must be changed accordingly)
- Resolution and fps: 480P 15fps

Video setting in TCIV

IP Video Door Station 1401110100 - Configuration of the CP-CAM camera

In the camera the authentication for the image/video display has to be deactivated.

Log on to the CP-CAM camera (default username: admin, password: 1234)
Select System Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".

Switch off the authentication.

Set the resolution to 640 x 480 pixels:

Select System Settings > Camera, and set "Mode" to VGA (640 x 480).

Set resolution to VGA 640 x 480.

IP Video Door Station 1401110200 - Configuration of the Axis camera

Log on to the Axis camera (default username: root, password: 1234)
Select Setup > Video > Video Stream and change the resolution to 640 x 480 pixels:

Set resolution to 640 x 480.

Troubleshooting

Not able to call to the ITSV-1 phone from an intercom station. The call is rejected.
- Check the Station Profiles > Outgoing Calls Allowed setting. By default some profiles are not allowed to call other profiles.