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Mail Messages

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Revision as of 14:54, 29 June 2007 by Jonas (talk)

Mail Messages

A Mail Message can be a voice message and/or a text message. The Voice Mail Message function requires the optional ASVP board (AlphaCom Stored Voice Playback. If your system doesn’t have the ASVP-board, you will still be able to see the mail messages if your station has a display.) A Text mail can be:

  • A Call Back message.
  • A predefined voice/mail message using the 66x range of messages
  • A Call Request mail message.
  • A freely programmable mail message which is sent to the station in defined situations. This is typically used for different types of technical alarms. The feature is set up using the Event Handler programming.
  • A predefined mail message to certain stations when there is an error. The following types of errors can be reported:
  • Line error
  • Board error
  • Device error
  • AGA board error

Call Back

Leave a Call Back Message

When you call a station and there is no-one present, you can leave a Call Back Message by pressing digit 8. The voice/mail message “Call intercom number xxxx” is registered at the other station.

Addtitional Information

  • Call Back in AlphaNet.

Answer Call Back

Dial 70 to have the messages displayed/played back. Then you can dial 8 to set up a conversation with the message sender.

Displaying Multiple Call Backs

A number of callers may leave Call Back messages at your station. When you return the number of Call Back messages appears in the display. Press 70 to have the first message displayed/played back. Answer the Call Back by pressing 8. You can scroll, answer and delete the messages.

If your station does not have a display, you will get no indication of how many messages are waiting for you, but when you press 70 you will have the messages played back to you, and you can scroll, answer and delete them.

Additional Information

  • When station B calls back station A by dialing 70 + 8:

If station A is now busy or in Private ringing mode or if there is an absence message on it, the Call Back message on station B will not be deleted, so it is possible to call back again later.

  • If you call back a station and you are connected but no one answers, you can dial 55. The Call Back message will then remain on your station, so you can try to call back again later.

Predefined Voice/Text Mail Messages

There are a number of predefined messages you can send to another station. If you call another station and the person is not present: Dial 7 followed by the number of one of the defined messages and any optional digits. End the message by pressing the M-key.

Voice Message Display Text Dial
Please contact the switchboard Call Switchboard 7 + 660
Call telephone number + <number> Phone xxxxxxxx 7 + 661
Call home Call home 7 + 663
Call your spouse Call your spouse 7 + 664
Call me at + <number> <Dir.no + Station name> 7 + 666
Remember meeting at <hour> Meeting at xx.xx 7 + 667
There is a fax for you Fax for you 7 + 668
There is a delivery for you Deliveries 7 + 669