Actions

Ringing Group Feature

From Zenitel Wiki

Revision as of 14:15, 23 July 2007 by 10.5.2.167 (talk)

The ringing group feature is based on call request to group. <br\>

The behavior of the ringing group call request is changed compared to regular call request: <br\>

*If the caller terminate the call/hangs up, the call request is automatically removed from all station within the ringing group.
*Private ringing tone is used for stations receiving the call request.
*The caller can be answered from any member of the ringing group by "M-key" or "OFF HOOK"
*The privat ringing tone can individualy be muted by pressing "C-key" at a station in the ringing group
*The caller is shown in idle state at all stations in the ringing group

AlphaCom factory default directory numbers 6700 to 6709 are predefined as Ringing Groups. <br\>

The Ringing Group feature default configuration

 Feature: FEATURE_CALL_REQ_GROUP 109  
 Directory numbers: 6700 to 6709
 Param 1: Related to station group 51 to 60.
 Param 2: Mail flags defined MAIL_FLAG_ALL_CREQ_DEL + MAIL_FLAG_IDLE_SHOW + MAIL_FLAG_CALL_REQUEST
 Param 3: Priority level 160


AlphaCom factory default is set to automatic UK style private ringing tone on a ringing group if the call orginating from SIP. <br\>

To disable different ringing tone from external calls currently the TST console nvram function must be used to set the following parameter:

31 &000172 .ex_profile.flags.trunk_call_req_ringing = 0

Forward a ringing group to a telephone number or other ringing group after a selectable time out if no answer. <br\> This is done by forwarding of call request by using search strings. The search strings for ONE of the stations in the ringing group can be used for programming of behavior after a configurable timeout in private ringing mode. <br\>

Call Request forward by search strings <br\>

If forwarded to another station or group the call request will be removed from the original ringing group. If just additional station should be added a new ringing group with the original members and new members should be used. <br\> Example of including additional station after timeout in first ringing group:

Ringing group 1 (directory number 300)= station 1, 2 and 3
Ringing group 2 (directory number 400)= station 1, 2 ,3 ,4 ,5 and 6.
Search string on station 1 : I400


Back to Feature description