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Difference between revisions of "SIP phone: Forward unattended call"

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(Configuration example)
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=== Configuration example ===
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=== Configuration examples ===
 
[[Image:SIP Phone forwarding.jpg|thumb| Event programming for SIP phone forwarding]]
 
[[Image:SIP Phone forwarding.jpg|thumb| Event programming for SIP phone forwarding]]
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'''''AMC10.55 and later:'''''
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:*The SIP phone is 9555.
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:*When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "[[Exchange_%26_System_%28AlphaPro%29#Timers|Private Ringing Time" timer]] (30 sec default). If not answered, the call will time out, and the [[Private Ringing Outgoing(Event Type)|event 33]] is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone). <br>
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:*[[C KEY|$C]] is needed to "speed up" the disconnection, so that the [[DIAL DIGITS|$DD]] command is not lost during the disconnection tone
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In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
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------------
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'''Event 1''' - Transfer to local dirno 9547, if call not answered.
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{|
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|-
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|width="100pt"|'''Event Owner''':
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|width="400pt"|Stations w/ UDP, Id: 8
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|-
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|'''Event type''': || [[Private Ringing Outgoing(Event Type)|33 - Private Ringing Outgoing]]
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|-
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|'''Subevent''': || 0
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|-
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|'''When change to''': || OFF
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|-
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|'''When related to''': || Directory Number, Id: 9555
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|-
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|'''Action''': || [[C KEY|$C]] L%1.dir
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|-
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| &nbsp; || [[DIAL DIGITS|$DD]] L%1.dir L9547
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|-
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|}
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------------
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'''''AMC10.xx prior to AMC10.55:'''''
 
:*The SIP phone is 9555, the SIP Registrar node is node number 73.
 
:*The SIP phone is 9555, the SIP Registrar node is node number 73.
 
:*When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "[[Exchange_%26_System_%28AlphaPro%29#Timers|Private Ringing Time" timer]] (30 sec default). If not answered, the call will time out, and the [[Private Ringing Outgoing(Event Type)|event 33]] is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone). <br>
 
:*When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "[[Exchange_%26_System_%28AlphaPro%29#Timers|Private Ringing Time" timer]] (30 sec default). If not answered, the call will time out, and the [[Private Ringing Outgoing(Event Type)|event 33]] is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone). <br>

Revision as of 09:52, 23 September 2009

The Event Type 33 - Private Ringing Outgoing can be used to forward unattended SIP calls. In order to work, it requires that the SIP device returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.

The forwarding function has been verified with:


Configuration examples

Event programming for SIP phone forwarding

AMC10.55 and later:

  • The SIP phone is 9555.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event 1 - Transfer to local dirno 9547, if call not answered.

Event Owner: Stations w/ UDP, Id: 8
Event type: 33 - Private Ringing Outgoing
Subevent: 0
When change to: OFF
When related to: Directory Number, Id: 9555
Action: $C L%1.dir
  $DD L%1.dir L9547

AMC10.xx prior to AMC10.55:

  • The SIP phone is 9555, the SIP Registrar node is node number 73.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event 1 - Transfer to local dirno 9547, if call not answered.

Event Owner: Stations w/ UDP, Id: 8
Event type: 33 - Private Ringing Outgoing
Subevent: 0
When change to: OFF
When related to: Directory Number, Node: 73, Id: 9555
Action: $C L%1.dir
  $DD L%1.dir L9547

Note that the initiator of the call (A-subscriber) must be an intercom station, not a SIP phone. The call forwarding will not work if the A-subscriber is a SIP phone.

The event type 33 require AMC 10.30 or later.