Actions

Difference between revisions of "SIP phone: Forward unattended call"

From Zenitel Wiki

Line 5: Line 5:
 
* [[Configuration guide for X-Lite|X-Lite]]
 
* [[Configuration guide for X-Lite|X-Lite]]
 
* [[Configuration guide for Grandstream GXP2000|Grandstream GXP2000]]
 
* [[Configuration guide for Grandstream GXP2000|Grandstream GXP2000]]
* [[Configuration guide for Cisco Call Manager 6|Cisco CM6 with Cisco IP Phone 7960]]
+
* [[Configuration guide for Cisco Call Manager 6|Cisco Call manager 6 with Cisco IP Phone 7960]]
 
* Alcatel OmniPCX (OXO) via SIP trunking
 
* Alcatel OmniPCX (OXO) via SIP trunking
 
* [[Configuration guide for Ascom IP-DECT|Ascom IP Dect System]]
 
* [[Configuration guide for Ascom IP-DECT|Ascom IP Dect System]]

Revision as of 07:48, 5 October 2009

The Event Type 33 - Private Ringing Outgoing can be used to forward unattended SIP calls. In order to work, it requires that the SIP device returns the SIP status "180 Ringing" when the phones starts to ring, and "200 OK" when connecting.

The forwarding function has been verified with:

Note - The event type 33 require AMC 10.30 or later.

Configuration examples

Event programming for SIP phone forwarding

AMC10.55 and later:

  • The SIP phone is 9555.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event 1 - Transfer to local dirno 9547, if call not answered.

Event Owner: Stations w/ UDP, Id: 8
Event type: 33 - Private Ringing Outgoing
Subevent: 0
When change to: OFF
When related to: Directory Number, Id: 9555
Action: $C L%1.dir
  $DD L%1.dir L9547

AMC10.xx prior to AMC10.55:

  • The SIP phone is 9555, the SIP Registrar node is node number 73.
  • When an intercom station calls 9555, the phone will start to ring, the ringing time is controlled by the "Private Ringing Time" timer (30 sec default). If not answered, the call will time out, and the event 33 is triggered. This event sets up a new call to directory number 9547 (which can be an intercom or another SIP phone).
  • $C is needed to "speed up" the disconnection, so that the $DD command is not lost during the disconnection tone

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event 1 - Transfer to local dirno 9547, if call not answered.

Event Owner: Stations w/ UDP, Id: 8
Event type: 33 - Private Ringing Outgoing
Subevent: 0
When change to: OFF
When related to: Directory Number, Node: 73, Id: 9555
Action: $C L%1.dir
  $DD L%1.dir L9547

Note that the initiator of the call (A-subscriber) must be an intercom station, not a SIP phone. The call forwarding will not work if the A-subscriber is a SIP phone.