Actions

Timed Signalling and Messaging

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Revision as of 12:48, 22 July 2022 by Asle (talk | contribs)
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Dispatch a prerecorded message at a preset time

The built-in Scheduler function in ICX-AlphaCom can be used to dispatch prerecorded messages or time signals at preset times and preset days.

Typical applications:

  • Timed signaling at schools
  • Alert message before closing time at libraries and shopping malls
  • Information messages at airports and train stations

Configuration

Upload WAV file to the ICX-AlphaCom server

The wav file containing the voice message or time signal must be uploaded to the ICX-AlphaCom server via the servers web interface.

The wav file must have this format:

  • 16 bit samplerate
  • 16 Khz
  • Mono

Sample wav files can be found in the download section.

The ICX-AlphaCom must have an Audio Messaging license installed.

Log on to AlphaWeb, System Configuration > Messaging:

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Select Message Group, Group Index, and File to Upload.

Examples of Message Groups and Index:

Message Group 30, Group Index 1 - 9: Alarm messages 8191 – 8199
Message Group 10, Group Index 47: Call Request message ”Your call is registered, please wait”







See details here.

Configure the Scheduler event

The Scheduler feature is a part of the Event Handler module in ICX-AlphaCom.

In AlphaPro, select Exchange & System > Events, and Insert a new event. Set the Owner Type = Scheduler. A new window is opened, in which you fill in the weekdays and time, or alternatively the date and time.

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Setting time and weekdays. Here: trigger at 16:45 Monday to Friday.


Next step is to fill in the Action Command. For distribution of prerecorded wav-file we normally use the DP Command $GM (GROUP_MSG).

Scheduler2.PNG
Specify which message to send to which group

Explanation of action command $GM L85 L8191 U1 U0 U0

  • $GM - Group Message command
  • L85 - Destination group
  • L8191 - Announcement message for playback in group
  • U1 - Number of repetitions. Here: play once
  • U0 - No gong signal
  • U0 - Use default Setup Priority

Change parameters as required.

To modify the time and date of an existing Scheduler event, press the button Details.


If multiple times are required, simply create a new Scheduler event for each time.