IP Desktop Station LED Indications

Station LED

LED4 - Red 5mm LED on board rear side, also seen through front plate.

Station LED

Blinking at 1 second intervals:
Station cannot register to the server/controller

Possible reasons:

• Invalid network settings (IP address and network mask) in the device
• Wrong or missing account settings (Server IP, directory number, password..)
• Failing to register due to missing license in the server
• The server is offline
• Network or Server firewall is not blocking port 50001 (ICX-AlphaCom) or 5060 (Edge/SIP)

If the server is on a different subnet, check that

• A valid Default gateway is defined

No blinking:

Possible reasons:

• Station connected and registered to the ICX-AlphaCom
• Station not powered up (if no other LEDs are active)

Blinking at 5 second intervals:

This LED behaviour only applies to INCA Desktop stations 1008000000 and 1008015000 in ICX-AlphaCom mode

Station connected but NOT registered in the ICX-AlphaCom

Possible reasons:

• Station has not been programmed in AlphaPro
• Missing IP Station license in the ICX-AlphaCom