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Wacs freeze when starting a SendAll or SendChg

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Sometimes it can happen that wacs freeze when starting a SendAll/Chg or GetAll operation. Often, the following procedure will solve the problem:

  • Stop wacs with the Task Manager
  • Open the Windows explorer and browse to your AlphaPro install directory
  • Locate the file called Wcomm.msg.
  • Open the file with Notepad or the text file editor of your choice.
  • The file typically looks like this:

Wcomm msg.jpg

  • Note the lines in the file that end with _REINDEXED: or _UPDATED :. These are the lines that can tell us where the problem is.
  • The first line that end with _UPDATED : is the file that cause the problem, in this example it's the Gmember file.
  • You can now close the Wcomm.msg file and browse to the Autoload directory and select the language that your database is using.
  • Copy the corresponding .cdx file (in the example it's the Gmember.cdx file) and paste it into your Database\Network directory.
  • Answer yes to overwrite the current file with the new file from the Autoload database.
  • Go back to AlphaPro and start wacs again by clicking on the communication button.
  • Start the SendAll/Chg or GetAll procedure again.
  • If wacs freeze again, repeat this procedure until all corrupt .cdx files is fixed.