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Difference between revisions of "Play a customized audio message during ringing"

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(Created page with "This article describes how to increase the volume of the private ringing signal, and set it back to normal when the call is answered (or canceled). It also describes how a custo...")
 
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This article describes how to increase the volume of the private ringing signal, and set it back to normal when the call is answered (or canceled).
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This article describes how a customized ringing signal can be played in the loudspeaker during the ringing sequence.
  
It also describes how a customized ringing signal can be played in the loudspeaker during the ringing sequence.
 
 
 
==Increase volume on ringing signal==
 
As from firmware version AMC 10.23 the volume to a station can be changed by the data command [[VOL]]. By using the event type [[Private Ringing mode (Event Type)|9 - Private Ringing mode]] in the [[Event Handler]], one can set a higher volume during the ringing, and set it back to a normal level when the call is answered (i.e. when the Private Ringing mode goes off).
 
 
In [[AlphaPro]], go to [[Exchange_%26_System_%28AlphaPro%29#Events|Exchange and System -> Events]], press Insert and create the following event:
 
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{|
 
|-
 
|width="100pt"|'''Event Owner''':
 
|width="400pt"|Stations w/ UDP, Id: 8 (all stations)
 
|-
 
|'''Event type''': || [[Private Ringing mode (Event Type)|09 - Private Ringing mode]]
 
|-
 
|'''When change to''': || ON or OFF
 
|-
 
|'''When related to''': || All
 
|-
 
|'''Action:''' || $[[VOL]] L[[Event_Handler#List_of_context_parameters|%1.dir]] U[[Event_Handler#List_of_context_parameters|%chg]](6,3)
 
|-
 
|}
 
 
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When a station starts to ring the volume is set to level 6, and when the ringing stops the volume is set to level 3.
 
 
 
==Play a customized audio message during ringing==
 
  
 
The ringing signal must be available as an audio file in wav format. The file must be [[Audio_Messaging#Upload_customized_wav-files_from_AlphaWeb|uploaded to the AMC-IP as an alarm message]]. A basic or enhanced [[Licenses#Audio_Messaging_License|audio message license]] is required.
 
The ringing signal must be available as an audio file in wav format. The file must be [[Audio_Messaging#Upload_customized_wav-files_from_AlphaWeb|uploaded to the AMC-IP as an alarm message]]. A basic or enhanced [[Licenses#Audio_Messaging_License|audio message license]] is required.

Revision as of 10:38, 3 January 2013

This article describes how a customized ringing signal can be played in the loudspeaker during the ringing sequence.


The ringing signal must be available as an audio file in wav format. The file must be uploaded to the AMC-IP as an alarm message. A basic or enhanced audio message license is required.

In AlphaPro, go to Exchange and System -> Events, press Insert and create the following event:


Event Owner: Stations w/ UDP, Id: 8 (all stations)
Event type: 09 - Private Ringing mode
When change to: ON or OFF
When related to: All
Action: AMS %1.phy %chg(3,0)

When a station is called and starts to ring, alarm message number 3 will be played in the speaker. The message will repeat it self until the call is answered, or the ringing times out. Alarm messages are using volume override by default, so the message will be played at maximum output level.