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Difference between revisions of "ITSV-1 (ICX-AlphaCom)"

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[[File:ITSV-1-AlphaCom.png|thumb|right|500px|ITSV-1 IP Phone in AlphaCom system]]
+
[[File:ITSV-1-AlphaCom.png|thumb|right|500px|ITSV-1 IP Phone in ICX or AlphaCom system]]
  
−
This article describes how to set up the '''ITSV-1''' Video Intercom to operate in a '''AlphaCom system'''. The ITSV can be used for audio only, or it can also be used to show the video image from a Vingtor-Stentofon Video Door Station.
+
This article describes how to set up the '''ITSV-1''' Video Intercom to operate in a '''ICX or AlphaCom system'''. The ITSV can be used for audio only, or it can also be used to show the video image from a Zenitel Door station.
  
  
−
== Licensing ==
+
==Licensing==
−
* The ITSV-1 Video Intercom requires a [[Licenses#SIP_station_license|SIP Station license]] in the AlphaCom server.
+
The ITSV-1 requires a license.
  
−
== AlphaCom Server configuration ==
+
*'''ICX system''': SIP station license (1002600700 ILS-SIP)
−
The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the AlphaCom Server.
+
*'''AlphaCom server''': SIP station license (1009643001)
  
−
# In AlphaPro, open '''Users & Stations''' and select a free user from the list box.
+
== Supported features ==
−
# Enter '''Directory Number''' and '''Display Text''', and enable the "'''SIP Station'''" flag. Set Codec = '''G.722'''.
+
The ITSV-1 is a SIP phone, and is using the SIP protocol for communication with the ICX-AlphaCom.
−
# Select '''Send All''' or '''Send Change''' to update to the AlphaCom server
+
SIP phones have some limited functionality compared to native Zenitel IP stations.
 +
* See [[SIP_Devices_-_creating_an_account#Feature_support|list of supported features]].
 +
 
 +
==ICX-AlphaCom Server configuration==
 +
The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the ICX or AlphaCom Server.
 +
 
 +
#In AlphaPro, open '''Users & Stations''' and select a free user from the list box.
 +
#Enter '''Directory Number''' and '''Display Text''', and enable the "'''SIP Station'''" flag. Set Codec = '''G.722'''.
 +
#Select '''Send All''' or '''Send Change''' to update to the AlphaCom server
  
 
[[File:ITSV In AlphaCom.png|thumb|left|500px|Configure the ITSV-1 in the AlphaCom Server]]
 
[[File:ITSV In AlphaCom.png|thumb|left|500px|Configure the ITSV-1 in the AlphaCom Server]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
== Configuration of the ITSV-1 Video Intercom ==
+
==Configuration of the ITSV-1==
 +
 
 +
===Network settings===
 +
 
 +
#Power up the ITSV-1
 +
#Push on the touch screen, and select '''Settings''' > '''About phone''' > '''Network status''' to find the IP address.
 +
#Open a web browser on your computer, enter the IP address into the address bar (e.g. <nowiki>"http://192.168.0.160"</nowiki> or "192.168.0.160") and click '''Enter'''.
 +
#Enter the user name (default: '''admin''') and password (default: '''alphaadmin''') in the pop-up dialogue box and click '''Login'''
 +
#Select '''Maintenance''' > '''Network Settings'''  to configure the phone to use '''DHCP''' (obtain an IP address automatically) or '''Static IP address'''.
  
−
===Network settings  ===
 
−
# Power up the ITSV-1
 
−
# Push on the touch screen, and select '''Settings''' > '''About phone''' > '''Network status''' to find the IP address.
 
−
# Open a web browser on your computer, enter the IP address into the address bar (e.g. <nowiki>"http://192.168.0.160"</nowiki> or "192.168.0.160") and click '''Enter'''.
 
−
# Enter the user name (default: '''admin''') and password (default: '''alphaadmin''') in the pop-up dialogue box and click '''Login'''
 
−
# Select '''Maintenance''' > '''Network Settings'''  to configure the phone to use '''DHCP''' (obtain an IP address automatically) or '''Static IP address'''.
 
 
[[File:ITSV-Network.png|thumb|500px|left|Network settings in the ITSV-1 phone]]
 
[[File:ITSV-Network.png|thumb|500px|left|Network settings in the ITSV-1 phone]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== SIP account ===
+
===SIP account===
  
−
# Select '''Account''' > '''Account 1''' > '''General Settings'''
+
#Select '''Account''' > '''Account 1''' > '''General Settings'''
−
# '''Account active''': Check "Yes"
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#'''Account active''': Check "Yes"
−
# '''Account name''': Is shown in the LCD screen to identify the account
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#'''Account name''': Is shown in the LCD screen to identify the account
−
# '''SIP Server''': Enter the AlphaCom server IP address
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#'''SIP Server''': Enter the AlphaCom server IP address
−
# '''SIP User ID''': Must match with the directory number entered in the AlphaCom server
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#'''SIP User ID''': Must match with the directory number entered in the AlphaCom server
−
# '''SIP Authentication ID''': This ID is identical to the "SIP User ID" in the previous field
+
#'''SIP Authentication ID''': This ID is identical to the "SIP User ID" in the previous field
−
# '''Name''': This text is shown as Caller ID when placing a call
+
#'''Name''': This text is shown as Caller ID when placing a call
−
# Press '''Apply''' to activate the settings
+
#Press '''Apply''' to activate the settings
  
 
[[File:ITSV-Account2.png|thumb|500px|left|Setting up a SIP account in the ITSV-1 phone]]
 
[[File:ITSV-Account2.png|thumb|500px|left|Setting up a SIP account in the ITSV-1 phone]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== Configuration for Video ===
+
===Configuration for Video===
 
The ITSV-1 phone can be configured to show video image from the following Video Door Stations:  
 
The ITSV-1 phone can be configured to show video image from the following Video Door Stations:  
−
* [[IP Video Door Station - 1401110100]]
 
−
* [[IP Video Door Station - 1401110200]]
 
−
* [[:Category:Turbine|Turbine Compact IP Video - TCIV]]
 
  
−
The video is streamed in MJPEG format directly from the camera to the ITSV-1. The AlphaCom Server is not involved in the video stream. The cameras must have a static IP address. The ITSV-1 supports up to 30 cameras per account.
+
*[[IP Video Door Station - 1401110100]]
 +
*[[IP Video Door Station - 1401110200]]
 +
*[[:Category:Stations#Turbine_stations|Turbine Compact IP Video - TCIV]]
 +
 
 +
The video is streamed directly from the camera to the ITSV-1. The AlphaCom Server is not involved in the video stream. The cameras must have a static IP address. The ITSV-1 supports up to 100 cameras per account.
  
 
The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the ITSV will look up in this Camera List, and find the correct URL for the associated camera.
 
The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the ITSV will look up in this Camera List, and find the correct URL for the associated camera.
  
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* Select '''Account''' > '''Account 1''' > '''Call Settings'''
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*Select '''Account''' > '''Account 1''' > '''Call Settings'''
−
* In "Special Feature", select '''Vingtor Stentofon Door System'''
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*In "Special Feature", select '''Vingtor Stentofon Door System'''
−
* In "Configure Door System" press the button '''Configure''' to open the Camera List
+
*In "Configure Door System" press the button '''Configure''' to open the Camera List
  
 
[[File:ITSV-CameraList.png|thumb|500px|left|Open the Camera List to define camera URL and directory numbers]]
 
[[File:ITSV-CameraList.png|thumb|500px|left|Open the Camera List to define camera URL and directory numbers]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
* In the Camera List, enter the camera URL and the directory number of the Video Door station:
+
*In the Camera List, enter the camera URL and the directory number of the Video Door station:
  
 
[[File:ITSV-CameraList2.png|thumb|500px|left|Enter the camera URL and the directory number of the Video Door station in the ITSV-1 phone]]
 
[[File:ITSV-CameraList2.png|thumb|500px|left|Enter the camera URL and the directory number of the Video Door station in the ITSV-1 phone]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
What URL to use depends on the type/model of Video Door Station being used:
+
What URL to use depends on the type/model of Video Door Station being used. Recommended protocol/url is in '''bold''':
−
* '''Turbine Compact IP Video - TCIV''': <nowiki>http://<IP address of the camera>:8090/mjpg/video.mjpg</nowiki>
 
−
** Example: <nowiki>http://10.5.101.49:8090/mjpg/video.mjpg</nowiki>
 
−
* '''IP Video Door Station - 1401110100''' (CP-CAM camera): <nowiki>http://<IP address of the camera>/mjpg/video.mjpg</nowiki>
 
−
** Example: <nowiki>http://10.5.101.48/mjpg/video.mjpg</nowiki>
 
−
* '''IP Video Door Station - 1401110200''' (Axis camera): <nowiki>http://<IP address of the camera>/axis-cgi/mjpg/video.cgi</nowiki>
 
−
** Example: <nowiki>http://10.5.101.39/axis-cgi/mjpg/video.cgi</nowiki>
 
  
−
== Configuration of cameras ==
+
{| border="1"
−
=== Configuration of the TCIV camera ===
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! style="background:#ffd400; " |'''Protocol'''
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* Log on to the TCIV station (default username: '''admin''', password: '''alphaadmin''')
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! style="background:#ffd400; " |'''URL'''
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* Select '''SIP Configuration''' > '''Video Settings''', and set:
+
! style="background:#ffd400; " |'''Example'''
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** '''Video mode''': MJPG HTTP
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! style="background:#ffd400; " |'''Comment'''
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** '''Camera IP address and port''': 8090 (if you use a different port number, the URL used in the phone [[#Configuration for Video|Camera list]] must be changed accordingly)
+
|-
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** '''Resolution and fps''': 480P 15fps
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| colspan="4;" style="background:#D5DAE3;" |'''''Turbine TCIV+ (10083150x0)'''''
 +
|-
 +
|'''RTSP/H264'''|| align="center" |rtsp://<username>:<password>@<IP address of the station>:554/media?encoder=H264|| align="center" |<nowiki>rtsp://admin:alphaadmin@10.9.5.187:554/media?encoder=H264</nowiki>||Authentication (username/password) always required
 +
|-
 +
|HTTP/MJPEG|| align="center" |http://<username>:<password>@<IP address of the station>:8090/mjpg/video.mjpg|| align="center" |<nowiki>http://admin:alphaadmin@10.9.5.187:8090/mjpg/video.mjpg</nowiki>||By default, authentication (username/password) is required.
 +
Port 8090 should be enabled in the station [[Firewall_(IP_Stations)|firewall]]
 +
|-
 +
| colspan="4;" style="background:#D5DAE3;" |'''''Turbine TCIV (10081150x0)'''''
 +
|-
 +
|RTSP/H264|| align="center" |rtsp://<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video|| align="center" |<nowiki>rtsp://10.9.5.61:554/2/RTSP/video</nowiki>||RTSP/H264 supported from firmware ver. 4.11. For earlier versions use HTTP/MJPEG.
 +
|-
 +
|'''RTSP/H264'''|| align="center" |rtsp://<username>:<password>@<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video|| align="center" |<nowiki>rtsp://admin:alphaadmin@10.9.5.61:554/2/RTSP/video</nowiki>||RTSP Authentication is enabled under "Advanced Video Settings"
 +
|-
 +
|HTTP/MJPEG|| align="center" |http://<IP address of the camera>:8090/mjpg/video.mjpg|| align="center" |<nowiki>http://10.5.101.49:8090/mjpg/video.mjpg</nowiki>||&nbsp;
 +
|-
 +
|HTTP/MJPEG|| align="center" |http://<username>:<password>@<IP address of the camera>:8090/mjpg/video.mjpg|| align="center" |<nowiki>http://admin:alphaadmin@10.5.101.49:8090/mjpg/video.mjpg</nowiki>||HTTP Authentication is enabled under "Video Settings"
 +
|-
 +
| colspan="4;" style="background:#D5DAE3;" |'''''IP Video Door Station (1401110100)'''''
 +
|-
 +
|HTTP/MJPEG|| align="center" |http://<IP address of the camera>/mjpg/video.mjpg|| align="center" |<nowiki>http://10.5.101.48/mjpg/video.mjpg</nowiki>||&nbsp;
 +
|-
 +
|'''HTTP/MJPEG'''|| align="center" |http://<user>:<password>@<IP address of the camera>/mjpg/video.mjpg|| align="center" |<nowiki>http://admin:1234@10.5.101.48/mjpg/video.mjpg</nowiki>||Enable authentication in "System Settings > Network > System".
 +
|-
 +
|}
  
−
[[File:TCIV Video AlphaCom.PNG|thumb|500px|left|Video setting in TCIV]]
+
<br>
 +
<!--What URL to use depends on the type/model of Video Door Station being used:
 +
* '''TCIV - Turbine Compact IP Video''':
 +
** '''MJPEG over HTTP''': <nowiki>http://<IP address of the camera>:8090/mjpg/video.mjpg</nowiki> (Example: <nowiki>http://10.5.101.49:8090/mjpg/video.mjpg</nowiki>)
 +
** '''H264 over RTSP''' (supported from sw 4.11):  rtsp://<IP address of the camera>:554/1/RTSP/video. (Example: rtsp://10.9.5.61:554/1/RTSP/video)
 +
{{note|'''RTSP Authentication'''
 +
* If RTSP Authentication is turned on under "Advanced Video Settings", either turn it off or include password and username in the string
 +
*rtsp://username:password@<IP address of the camera>:554/1/RTSP/video }}
 +
* '''IP Video Door Station - 1401110100''' (CP-CAM camera):
 +
** '''MJPEG over HTTP''': <nowiki>http://<IP address of the camera>/mjpg/video.mjpg</nowiki> (Example: <nowiki>http://10.5.101.48/mjpg/video.mjpg</nowiki>)
 +
* '''IP Video Door Station - 1401110200''' (Axis camera):
 +
** '''MJPEG over HTTP''': <nowiki>http://<IP address of the camera>/axis-cgi/mjpg/video.cgi</nowiki> (Example: <nowiki>http://10.5.101.39/axis-cgi/mjpg/video.cgi</nowiki>)
 +
 
 +
If the camera is not set up with anonymous log in, the username and password can be added in the url:
 +
* '''Axis:''' <nowiki>http://[username]:[password]@[IP address of the camera]/axis-cgi/mjpg/video.cgi</nowiki>-->
 +
 
 +
==Configuration of cameras==
 +
 
 +
===Configuration of the TCIV+ station (10083150x0)===
 +
By default the TCIV+ station is set to use RTSP/H264 @ 1080P with authentication enabled. The video resolution needs to be changed to 480P in order to receive the video stream in ITSV-1.
 +
 
 +
To configure the settings:
 +
 
 +
*Log on to the TCIV+ station (default username: '''admin''', password: '''alphaadmin''')
 +
*Select '''Advanced ICX-AlphaCom''' > '''Video Settings'''
 +
*Change the '''Resolution''' to '''480P'''
 +
*Press '''Save'''
 +
 
 +
[[File:ITSV-1 TCIV+.jpg|alt=|left|thumb|700x700px|Video Settings in TCIV+. URL: ''rtsp://admin:alphaadmin@10.9.8.206:554/media?encoder=H264'']]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== Configuration of the CP-CAM camera (Station 1401110100)===
+
===Configuration of the TCIV station (10081150x0)===
 +
By default the TCIV station (as from firmware 4.11 and later) is set to use RTSP/H264 on stream 2, with authentication enabled, and further settings should not be necessary in order to receive the video stream in ITSV-1.
 +
 
 +
To verify the settings:
 +
 
 +
*Log on to the TCIV station (default username: '''admin''', password: '''alphaadmin''')
 +
*Select '''Advanced ICX-AlphaCom''' > '''Video Settings''', and check the settings as below:
 +
 
 +
[[File:ITSV-3_TCIV_settings.png|thumb|700px|left|Video Settings in TCIV. URL: ''rtsp://admin:alphaadmin@10.9.8.127:554/2/RTSP/video/'' ]]
 +
<br style="clear:both;" />
 +
 
 +
For TCIV with firmware version 4.9 or earlier HTTP/MJPEG must be used. See [[Turbine Video Settings]]
 +
 
 +
For more details, see [[Turbine Video Settings]]
 +
 
 +
===Configuration of the CP-CAM camera (Station 1401110100)===
 
In the camera the authentication for the image/video display has to be deactivated.  
 
In the camera the authentication for the image/video display has to be deactivated.  
−
* Log on to the CP-CAM camera (default username: '''admin''', password: '''1234''')
+
 
−
* Select '''System Settings''' > '''Network''' > '''System''', and change the "''Authentication required for Picture/Video''" to "'''No'''".
+
*Log on to the CP-CAM camera (default username: '''admin''', password: '''1234''')
 +
*Select '''System Settings''' > '''Network''' > '''System''', and change the "''Authentication required for Picture/Video''" to "'''No'''".
  
 
[[File:SnomVideo3.png|thumb|500px|left|Switch off the authentication.]]
 
[[File:SnomVideo3.png|thumb|500px|left|Switch off the authentication.]]
Line 94: Line 166:
  
 
Set the resolution to 640 x 480 pixels:
 
Set the resolution to 640 x 480 pixels:
−
* Select '''System Settings''' > '''Camera''', and set "Mode" to '''VGA (640 x 480)'''.
+
 
 +
*Select '''System Settings''' > '''Camera''', and set "Mode" to '''VGA (640 x 480)'''.
  
 
[[File:CPCAM_Res_640.PNG|thumb|500px|left|Set resolution to VGA 640 x 480.]]
 
[[File:CPCAM_Res_640.PNG|thumb|500px|left|Set resolution to VGA 640 x 480.]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
−
=== Configuration of the Axis camera (Station 1401110200) ===
+
===Configuration of the Axis camera (Station 1401110200)===
−
* Log on to the Axis camera (default username: '''root''', password: '''1234''')
+
 
−
* Select '''Setup''' > '''Video''' > '''Video Stream''' and change the resolution to 640 x 480 pixels:
+
*Log on to the Axis camera (default username: '''root''', password: '''1234''')
 +
*Select '''Setup''' > '''Video''' > '''Video Stream''' and change the resolution to 640 x 480 pixels:
  
 
[[File:Axis_Res_640.PNG|thumb|500px|left|Set resolution to 640 x 480.]]
 
[[File:Axis_Res_640.PNG|thumb|500px|left|Set resolution to 640 x 480.]]
 
<br style="clear:both;" />
 
<br style="clear:both;" />
  
 +
 +
== Call Forwarding ==
 +
You can toggle Call Forwarding On/Off by means of the DND (Do Not Disturb) button on the phone. When DND is activated there is a red banner across the top of the screen. This can be achieved by using the [[Call Forward feature]]
 +
[[File:ITSV_DND_Button.png|thumb|700px|left|The DND button]]
 +
<br style="clear:both;" />
 +
 +
In the '''Accounts''' configuration find the fields for '''DND Call feature On''' and '''DND call feature Off''':
 +
* In the DND Call Feature On enter '''71 + destination directory number'''. When DND is activated, the station will dial the command in the field. Press " * " or wait 10 seconds for the call forward to be activated
 +
* In the DND Call Feature Off enter '''70'''. This will deactivate the Call Forward feature.
 +
[[File:CallForward_ITSV1_Alphacom.png|thumb|700px|left|Activate Call Forwarding to 105 when DND is on]]
 +
<br style="clear:both;" />
 +
 +
{{note|As an alternative one can enter an Event Trigger Number, and use the event handler in ICX-AlphaCom to activate features when DND is turned on or off}}
 +
 +
When DND is activated there is a red banner across the top of the screen.
 +
 +
[[File:ITSV-1 DND Enabled.png|thumb|500px|left|Red banner shows that DND is activated]]
 +
<br style="clear:both;" />
 +
 +
 +
==Using ITSV-1 as operator station==
 +
As from AMC-IP version 13.1.3.3 and ICX-Core version 1.0.3.2 it is possible to use the ITSV-1 as operator station in systems which are integrated with a VMS or an access control system.
 +
{{note|
 +
The description in this paragraph has now been tested with several integrations; before deployment it is however important to test this to ensure satisfactory operation on site. }}
 +
To be able to use the ITSV-1 as an operator intercom, the following setting must be made:
 +
 +
*Log in into the ITSV-1 web page (default credentials: '''admin/alphaadmin''')
 +
*Navigate to '''Call Settings''' related to the account that is used to connect to the ICX or AlphaCom.
 +
*Make the setting as indicated in the picture below
 +
 +
[[Image:ITSV-1Setup.png|thumb|left|500px|ITSV-1 as intercom]]
 +
<br style="clear:both;" />
 +
Using the ITSV-1 as operator station works best if calls to Ringing Groups are used instead of call requests. For this purpose the functionality of the ringing group feature has been extended such that  also CRMV stations with IP-DAK48 panels can be used; it is therefore possible to mix the ITSV-1 with other operator station types in the same ringing group.
 +
 +
*Add all operators (even if there is only 1 operator) as member in a Ringing Group - By default Groups 51-60 are setup as Ringing Group in ICX and AlphaCom
 +
 +
[[Image:RingingGroup.png|thumb|left|500px|Add operator stations to a Ringing Group]]
 +
<br style="clear:both;" />
 +
 +
*Program the call buttons of sub-stations to make a call to a Ringing Group - for instance, use '''I 6701''' to make a call to all operators in the first Ringing Group, group 51
 +
 +
[[Image:DAKkeys.png|thumb|left|500px|Programming a DAK key to call a Ringing Group]]
 +
<br style="clear:both;" />
 +
 +
==Troubleshooting==
 +
 +
*To do a network trace on a ITSV-1, see [[ITSV-1 - Capture Trace]]
  
 
[[Category:Video]]
 
[[Category:Video]]

Latest revision as of 14:10, 16 March 2023

AI.png
ITSV-1 IP Phone in ICX or AlphaCom system

This article describes how to set up the ITSV-1 Video Intercom to operate in a ICX or AlphaCom system. The ITSV can be used for audio only, or it can also be used to show the video image from a Zenitel Door station.


Licensing

The ITSV-1 requires a license.

  • ICX system: SIP station license (1002600700 ILS-SIP)
  • AlphaCom server: SIP station license (1009643001)

Supported features

The ITSV-1 is a SIP phone, and is using the SIP protocol for communication with the ICX-AlphaCom. SIP phones have some limited functionality compared to native Zenitel IP stations.

ICX-AlphaCom Server configuration

The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the ICX or AlphaCom Server.

  1. In AlphaPro, open Users & Stations and select a free user from the list box.
  2. Enter Directory Number and Display Text, and enable the "SIP Station" flag. Set Codec = G.722.
  3. Select Send All or Send Change to update to the AlphaCom server
Configure the ITSV-1 in the AlphaCom Server


Configuration of the ITSV-1

Network settings

  1. Power up the ITSV-1
  2. Push on the touch screen, and select Settings > About phone > Network status to find the IP address.
  3. Open a web browser on your computer, enter the IP address into the address bar (e.g. "http://192.168.0.160" or "192.168.0.160") and click Enter.
  4. Enter the user name (default: admin) and password (default: alphaadmin) in the pop-up dialogue box and click Login
  5. Select Maintenance > Network Settings to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.
Network settings in the ITSV-1 phone


SIP account

  1. Select Account > Account 1 > General Settings
  2. Account active: Check "Yes"
  3. Account name: Is shown in the LCD screen to identify the account
  4. SIP Server: Enter the AlphaCom server IP address
  5. SIP User ID: Must match with the directory number entered in the AlphaCom server
  6. SIP Authentication ID: This ID is identical to the "SIP User ID" in the previous field
  7. Name: This text is shown as Caller ID when placing a call
  8. Press Apply to activate the settings
Setting up a SIP account in the ITSV-1 phone


Configuration for Video

The ITSV-1 phone can be configured to show video image from the following Video Door Stations:

The video is streamed directly from the camera to the ITSV-1. The AlphaCom Server is not involved in the video stream. The cameras must have a static IP address. The ITSV-1 supports up to 100 cameras per account.

The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the ITSV will look up in this Camera List, and find the correct URL for the associated camera.

  • Select Account > Account 1 > Call Settings
  • In "Special Feature", select Vingtor Stentofon Door System
  • In "Configure Door System" press the button Configure to open the Camera List
Open the Camera List to define camera URL and directory numbers


  • In the Camera List, enter the camera URL and the directory number of the Video Door station:
Enter the camera URL and the directory number of the Video Door station in the ITSV-1 phone


What URL to use depends on the type/model of Video Door Station being used. Recommended protocol/url is in bold:

Protocol URL Example Comment
Turbine TCIV+ (10083150x0)
RTSP/H264 rtsp://<username>:<password>@<IP address of the station>:554/media?encoder=H264 rtsp://admin:alphaadmin@10.9.5.187:554/media?encoder=H264 Authentication (username/password) always required
HTTP/MJPEG http://<username>:<password>@<IP address of the station>:8090/mjpg/video.mjpg http://admin:alphaadmin@10.9.5.187:8090/mjpg/video.mjpg By default, authentication (username/password) is required.

Port 8090 should be enabled in the station firewall

Turbine TCIV (10081150x0)
RTSP/H264 rtsp://<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video rtsp://10.9.5.61:554/2/RTSP/video RTSP/H264 supported from firmware ver. 4.11. For earlier versions use HTTP/MJPEG.
RTSP/H264 rtsp://<username>:<password>@<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video rtsp://admin:alphaadmin@10.9.5.61:554/2/RTSP/video RTSP Authentication is enabled under "Advanced Video Settings"
HTTP/MJPEG http://<IP address of the camera>:8090/mjpg/video.mjpg http://10.5.101.49:8090/mjpg/video.mjpg  
HTTP/MJPEG http://<username>:<password>@<IP address of the camera>:8090/mjpg/video.mjpg http://admin:alphaadmin@10.5.101.49:8090/mjpg/video.mjpg HTTP Authentication is enabled under "Video Settings"
IP Video Door Station (1401110100)
HTTP/MJPEG http://<IP address of the camera>/mjpg/video.mjpg http://10.5.101.48/mjpg/video.mjpg  
HTTP/MJPEG http://<user>:<password>@<IP address of the camera>/mjpg/video.mjpg http://admin:1234@10.5.101.48/mjpg/video.mjpg Enable authentication in "System Settings > Network > System".


Configuration of cameras

Configuration of the TCIV+ station (10083150x0)

By default the TCIV+ station is set to use RTSP/H264 @ 1080P with authentication enabled. The video resolution needs to be changed to 480P in order to receive the video stream in ITSV-1.

To configure the settings:

  • Log on to the TCIV+ station (default username: admin, password: alphaadmin)
  • Select Advanced ICX-AlphaCom > Video Settings
  • Change the Resolution to 480P
  • Press Save
Video Settings in TCIV+. URL: rtsp://admin:alphaadmin@10.9.8.206:554/media?encoder=H264


Configuration of the TCIV station (10081150x0)

By default the TCIV station (as from firmware 4.11 and later) is set to use RTSP/H264 on stream 2, with authentication enabled, and further settings should not be necessary in order to receive the video stream in ITSV-1.

To verify the settings:

  • Log on to the TCIV station (default username: admin, password: alphaadmin)
  • Select Advanced ICX-AlphaCom > Video Settings, and check the settings as below:
Video Settings in TCIV. URL: rtsp://admin:alphaadmin@10.9.8.127:554/2/RTSP/video/


For TCIV with firmware version 4.9 or earlier HTTP/MJPEG must be used. See Turbine Video Settings

For more details, see Turbine Video Settings

Configuration of the CP-CAM camera (Station 1401110100)

In the camera the authentication for the image/video display has to be deactivated.

  • Log on to the CP-CAM camera (default username: admin, password: 1234)
  • Select System Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".
Switch off the authentication.



Set the resolution to 640 x 480 pixels:

  • Select System Settings > Camera, and set "Mode" to VGA (640 x 480).
Set resolution to VGA 640 x 480.


Configuration of the Axis camera (Station 1401110200)

  • Log on to the Axis camera (default username: root, password: 1234)
  • Select Setup > Video > Video Stream and change the resolution to 640 x 480 pixels:
Set resolution to 640 x 480.



Call Forwarding

You can toggle Call Forwarding On/Off by means of the DND (Do Not Disturb) button on the phone. When DND is activated there is a red banner across the top of the screen. This can be achieved by using the Call Forward feature

The DND button


In the Accounts configuration find the fields for DND Call feature On and DND call feature Off:

  • In the DND Call Feature On enter 71 + destination directory number. When DND is activated, the station will dial the command in the field. Press " * " or wait 10 seconds for the call forward to be activated
  • In the DND Call Feature Off enter 70. This will deactivate the Call Forward feature.
Activate Call Forwarding to 105 when DND is on


Note icon As an alternative one can enter an Event Trigger Number, and use the event handler in ICX-AlphaCom to activate features when DND is turned on or off


When DND is activated there is a red banner across the top of the screen.

Red banner shows that DND is activated



Using ITSV-1 as operator station

As from AMC-IP version 13.1.3.3 and ICX-Core version 1.0.3.2 it is possible to use the ITSV-1 as operator station in systems which are integrated with a VMS or an access control system.

Note icon

The description in this paragraph has now been tested with several integrations; before deployment it is however important to test this to ensure satisfactory operation on site.


To be able to use the ITSV-1 as an operator intercom, the following setting must be made:

  • Log in into the ITSV-1 web page (default credentials: admin/alphaadmin)
  • Navigate to Call Settings related to the account that is used to connect to the ICX or AlphaCom.
  • Make the setting as indicated in the picture below
ITSV-1 as intercom


Using the ITSV-1 as operator station works best if calls to Ringing Groups are used instead of call requests. For this purpose the functionality of the ringing group feature has been extended such that also CRMV stations with IP-DAK48 panels can be used; it is therefore possible to mix the ITSV-1 with other operator station types in the same ringing group.

  • Add all operators (even if there is only 1 operator) as member in a Ringing Group - By default Groups 51-60 are setup as Ringing Group in ICX and AlphaCom
Add operator stations to a Ringing Group


  • Program the call buttons of sub-stations to make a call to a Ringing Group - for instance, use I 6701 to make a call to all operators in the first Ringing Group, group 51
Programming a DAK key to call a Ringing Group


Troubleshooting

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