ITSV-1 (ICX-AlphaCom)

ITSV-1 IP Phone in ICX or AlphaCom system

This article describes how to set up the ITSV-1 Video Intercom to operate in a ICX or AlphaCom system. The ITSV can be used for audio only, or it can also be used to show the video image from a Zenitel Door station.

Licensing

The ITSV-1 requires a license.

• ICX system: SIP station license (1002600700 ILS-SIP)
• AlphaCom server: SIP station license (1009643001)

Supported features

The ITSV-1 is a SIP phone, and is using the SIP protocol for communication with the ICX-AlphaCom. SIP phones have some limited functionality compared to native Zenitel IP stations.

• See list of supported features.

ICX-AlphaCom Server configuration

The Directory Number (SIP User ID) and Name of the ITSV-1 must be configured in the ICX or AlphaCom Server.

1. In AlphaPro, open Users & Stations and select a free user from the list box.
2. Enter Directory Number and Display Text, and enable the "SIP Station" flag. Set Codec = G.722.
3. Select Send All or Send Change to update to the AlphaCom server

Configure the ITSV-1 in the AlphaCom Server

Configuration of the ITSV-1

Network settings

1. Power up the ITSV-1
2. Push on the touch screen, and select Settings > About phone > Network status to find the IP address.
3. Open a web browser on your computer, enter the IP address into the address bar (e.g. "http://192.168.0.160" or "192.168.0.160") and click Enter.
4. Enter the user name (default: admin) and password (default: alphaadmin) in the pop-up dialogue box and click Login
5. Select Maintenance > Network Settings to configure the phone to use DHCP (obtain an IP address automatically) or Static IP address.

Network settings in the ITSV-1 phone

SIP account

1. Select Account > Account 1 > General Settings
2. Account active: Check "Yes"
3. Account name: Is shown in the LCD screen to identify the account
4. SIP Server: Enter the AlphaCom server IP address
5. SIP User ID: Must match with the directory number entered in the AlphaCom server
6. SIP Authentication ID: This ID is identical to the "SIP User ID" in the previous field
7. Name: This text is shown as Caller ID when placing a call
8. Press Apply to activate the settings

Setting up a SIP account in the ITSV-1 phone

Configuration for Video

The ITSV-1 phone can be configured to show video image from the following Video Door Stations:

• IP Video Door Station - 1401110100
• IP Video Door Station - 1401110200
• Turbine Compact IP Video - TCIV

The video is streamed directly from the camera to the ITSV-1. The AlphaCom Server is not involved in the video stream. The cameras must have a static IP address. The ITSV-1 supports up to 100 cameras per account.

The directory number of the Video Door Station must be defined in the Camera List, together with the URL of the camera of the Video Door Station. When a call is received, the ITSV will look up in this Camera List, and find the correct URL for the associated camera.

• Select Account > Account 1 > Call Settings
• In "Special Feature", select Vingtor Stentofon Door System
• In "Configure Door System" press the button Configure to open the Camera List

Open the Camera List to define camera URL and directory numbers

• In the Camera List, enter the camera URL and the directory number of the Video Door station:

Enter the camera URL and the directory number of the Video Door station in the ITSV-1 phone

What URL to use depends on the type/model of Video Door Station being used. Recommended protocol/url is in bold:

Protocol	URL	Example	Comment
Turbine TCIV+ (10083150x0)
RTSP/H264	rtsp://<username>:<password>@<IP address of the station>:554/media?encoder=H264	rtsp://admin:alphaadmin@10.9.5.187:554/media?encoder=H264	Authentication (username/password) always required
HTTP/MJPEG	http://<username>:<password>@<IP address of the station>:8090/mjpg/video.mjpg	http://admin:alphaadmin@10.9.5.187:8090/mjpg/video.mjpg	By default, authentication (username/password) is required. Port 8090 should be enabled in the station firewall
Turbine TCIV (10081150x0)
RTSP/H264	rtsp://<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video	rtsp://10.9.5.61:554/2/RTSP/video	RTSP/H264 supported from firmware ver. 4.11. For earlier versions use HTTP/MJPEG.
RTSP/H264	rtsp://<username>:<password>@<IP address of the camera>:554/<Stream 1 or 2>/RTSP/video	rtsp://admin:alphaadmin@10.9.5.61:554/2/RTSP/video	RTSP Authentication is enabled under "Advanced Video Settings"
HTTP/MJPEG	http://<IP address of the camera>:8090/mjpg/video.mjpg	http://10.5.101.49:8090/mjpg/video.mjpg
HTTP/MJPEG	http://<username>:<password>@<IP address of the camera>:8090/mjpg/video.mjpg	http://admin:alphaadmin@10.5.101.49:8090/mjpg/video.mjpg	HTTP Authentication is enabled under "Video Settings"
IP Video Door Station (1401110100)
HTTP/MJPEG	http://<IP address of the camera>/mjpg/video.mjpg	http://10.5.101.48/mjpg/video.mjpg
HTTP/MJPEG	http://<user>:<password>@<IP address of the camera>/mjpg/video.mjpg	http://admin:1234@10.5.101.48/mjpg/video.mjpg	Enable authentication in "System Settings > Network > System".

Configuration of cameras

Configuration of the TCIV+ station (10083150x0)

By default the TCIV+ station is set to use RTSP/H264 @ 1080P with authentication enabled. The video resolution needs to be changed to 480P in order to receive the video stream in ITSV-1.

To configure the settings:

• Log on to the TCIV+ station (default username: admin, password: alphaadmin)
• Select Advanced ICX-AlphaCom > Video Settings
• Change the Resolution to 480P
• Press Save

Video Settings in TCIV+. URL: rtsp://admin:alphaadmin@10.9.8.206:554/media?encoder=H264

Configuration of the TCIV station (10081150x0)

By default the TCIV station (as from firmware 4.11 and later) is set to use RTSP/H264 on stream 2, with authentication enabled, and further settings should not be necessary in order to receive the video stream in ITSV-1.

To verify the settings:

• Log on to the TCIV station (default username: admin, password: alphaadmin)
• Select Advanced ICX-AlphaCom > Video Settings, and check the settings as below:

Video Settings in TCIV. URL: rtsp://admin:alphaadmin@10.9.8.127:554/2/RTSP/video/

For TCIV with firmware version 4.9 or earlier HTTP/MJPEG must be used. See Turbine Video Settings

For more details, see Turbine Video Settings

Configuration of the CP-CAM camera (Station 1401110100)

In the camera the authentication for the image/video display has to be deactivated.

• Log on to the CP-CAM camera (default username: admin, password: 1234)
• Select System Settings > Network > System, and change the "Authentication required for Picture/Video" to "No".

Switch off the authentication.

Set the resolution to 640 x 480 pixels:

• Select System Settings > Camera, and set "Mode" to VGA (640 x 480).

Set resolution to VGA 640 x 480.

Configuration of the Axis camera (Station 1401110200)

• Log on to the Axis camera (default username: root, password: 1234)
• Select Setup > Video > Video Stream and change the resolution to 640 x 480 pixels:

Set resolution to 640 x 480.

Call Forwarding

You can toggle Call Forwarding On/Off by means of the DND (Do Not Disturb) button on the phone. When DND is activated there is a red banner across the top of the screen. This can be achieved by using the Call Forward feature

The DND button

In the Accounts configuration find the fields for DND Call feature On and DND call feature Off:

• In the DND Call Feature On enter 71 + destination directory number. When DND is activated, the station will dial the command in the field. Press " * " or wait 10 seconds for the call forward to be activated
• In the DND Call Feature Off enter 70. This will deactivate the Call Forward feature.

Activate Call Forwarding to 105 when DND is on

As an alternative one can enter an Event Trigger Number, and use the event handler in ICX-AlphaCom to activate features when DND is turned on or off

When DND is activated there is a red banner across the top of the screen.

Red banner shows that DND is activated

Using ITSV-1 as operator station

As from AMC-IP version 13.1.3.3 and ICX-Core version 1.0.3.2 it is possible to use the ITSV-1 as operator station in systems which are integrated with a VMS or an access control system.

The description in this paragraph has now been tested with several integrations; before deployment it is however important to test this to ensure satisfactory operation on site.

To be able to use the ITSV-1 as an operator intercom, the following setting must be made:

• Log in into the ITSV-1 web page (default credentials: admin/alphaadmin)
• Navigate to Call Settings related to the account that is used to connect to the ICX or AlphaCom.
• Make the setting as indicated in the picture below

ITSV-1 as intercom

Using the ITSV-1 as operator station works best if calls to Ringing Groups are used instead of call requests. For this purpose the functionality of the ringing group feature has been extended such that also CRMV stations with IP-DAK48 panels can be used; it is therefore possible to mix the ITSV-1 with other operator station types in the same ringing group.

• Add all operators (even if there is only 1 operator) as member in a Ringing Group - By default Groups 51-60 are setup as Ringing Group in ICX and AlphaCom

Add operator stations to a Ringing Group

• Program the call buttons of sub-stations to make a call to a Ringing Group - for instance, use I 6701 to make a call to all operators in the first Ringing Group, group 51

Programming a DAK key to call a Ringing Group

Troubleshooting

• To do a network trace on a ITSV-1, see ITSV-1 - Capture Trace